Staff SW Engineer - Linux, Observability, System Design, Scripting

Visas Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the worlds most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants 15k Financial Institutions and billions of everyday people.   While working with us youll get to work on complex distributed systems and solve massive scale problems centered on new payment flows business and data solutions cyber security and B2C platforms.     

The Opportunity: 

The Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. As an Site Reliability Engineer you have a mindset to maximize system availability through both proactive and reactive means: you build robust technical support and automation to eliminate or minimize incidents as well as investigate and resolve issues in response to live incidents. You are comfortable working with software engineering teams and supporting their demanding needs to ensure the security availability and performance of the platform. You will join an established Cloudview Site Reliability Engineering team. 

As a Staff Site Reliability Engineer:

• You will identify and support all site reliability request related to Visa Cloud Platform services
• You will lead/determine and develop architectural approaches Infrastructure solutions to improve the availability scalability latency and efficiency of Visa Cloud Platform services
• You will partner closely with software and systems engineers across the organization to ensure services/systems are highly stable and performant
• Mentor other team members on managing endtoend availability and performance of mission critical services while working on individual projects priorities deadlines and deliverables
• Strong communication skills with a strong sense of urgency and attention to details

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

Basic Qualifications:

• 5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.

Preferred Qualifications:

• B.E/ in Computer Science or other technical discipline or related practical experience
• 8 years experience in Site Reliability or Production Engineering group for high availability/critical platforms/applications
• Have strong hands on experience in Linux and Windows systems to patch and troubleshoot issues
• Expert knowledge in CI/CD and hands on implementation experiences
• Hands on experience with container related technologies like Docker Kubernetes
• Hands on experience on how to monitor software and Infrastructure and its related tools such as Prometheus Grafana Splunk and ELK
• Live in terminal and ability to script/debug in Shell/PowerShell
• Working knowledge of relational and nonrelational databases including creating and running queries MySQL and NOSQL
• Working knowledge of web/middleware servers like Nginx and Tomcat
• Experience with configuration management tools such as Ansible
•  Experience of working with ITIL disciplines (Event Incident Problem & Change)
• Have an urge to document all the things so you dont need to learn the same thing twice
• Have an enthusiastic goforit attitude. When you see something broken you cant help but fix it!!

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime