AM - Housekeeping
AM - Housekeeping
Posted on :
08-05-2025
Employer Active
1 Vacancy
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Job Description
Primary Function:
- Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in Ibis Bengaluru Techpark to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. - To assign duties inspect work and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the Housekeeping operations and staff of the Housekeeping department.
- Any matter which may effect the interests of Novotel Ibis Bengaluru Outer Ring Road should be brought to the attention of the Management.
- Assist the Executive Housekeeper to plan and coordinate the activities of housekeeping supervisors and the team.
- Establish and maintain seamless coordination & cooperation with all departments of Ibis Bengaluru Techpark to ensure maximum cooperation productivity morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Ensure to maintain department budget within established guidelines and explain monthly variances.
- Identify optimal cost effective use of the resources and educate the team on the same.
- Maintain cost controls through proper scheduling and inventory management.
- Inspect guest and public areas on a regular basis to ensure that the furnishings facilities and equipments are clean and in a good condition.
- Ensure to maintain appropriate grooming standards in hygiene uniforms appearance posture and conduct of the Housekeeping personnel.
- Inspect all renovation projects and ensure rooms are defect free prior to release.
- Assist in all inventories and ensure to coordinate the training programes.
- Coordinate all repairs & refurbishments.
- Ensure to conduct daily briefings in order to provide effective and efficient services.
- Coordinate operations with Department coordinators supervisors and other Departmental Managers to ensure operational readiness efficiency in resource utilization and the prompt delivery of services.
- Coordinate the making of new uniforms and also maintain the records of condemn linen and uniforms.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Ensure that preventative maintenance of furniture carpeting equipment and supplies is an ongoing process.
- Ensure that the highest standards of cleanliness maintenance and safety are practiced in the Housekeeping department and in all other areas of the hotel.
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality followed by honesty integrity ethical behaviour tactfulness openness and cultural awareness.
Qualifications :
Bachelors degree or diploma in Hotel Management / Hospitality / Housekeeping Operations from a recognized institute.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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