Project Manager
Project Manager
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USD 50000 - 52000
1 Vacancy
Job Description
JOB SUMMARY
The Project Manager is responsible for ensuring projects are on schedule and customers are supported using indepth knowledge of company products and operations. Must be able to adapt to shifting priorities and complete operational duties in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Communicate with builder reps customers and suppliers as needed
- Analyze color selections purchase orders and retail quotes.
- Order material from suppliers per builder color sheets
- Reconcile order confirmations/packing lists when material is received.
- Communicate with installers regarding installations repairs customer service and retail work.
- Investigate and reorder missing material damaged material.
- Investigate and address issues that arise during installation/service for builders and homeowners.
- Coordinate daily with warehouse personnel for staging jobs
- Manage special project requests and billing requirements
- Communicate with homeowners to determine the scope of repairs and scheduling
- Work closely with WT Manager to schedule repairs within a reasonable distance of scheduled installations
- Resolve customer complaints on finished product communicate complaints about the outstanding service to builder or manager.
- Manage data entry into the Customer Service database (ECP) to document the duration of services from date received until the issue is resolved
- Scan related documents and signed tickets into the database and forward to builder to close out the service ticket
- Collect and process credit cards over the phone via email and in person.
- Reconcile approved quotes with monies collected via credit card cash or checks.
- Scan files of fulfilled jobs into drop box upon completion.
- Maintain accurate detailed and organized files for builder work customer service and retail work.
- Schedule daily installer itineraries and compile necessary paperwork for following day
- Reconcile completed work from previous day with schedule
- Write up internal work orders
- Help to complete monthly inventory
- Order stock material as needed
- None
EDUCATION EXPERIENCE & QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelors degree in business Admin or in related field and/or 1 year of related experience.
- Able to work in extreme temperatures
- Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit stoop kneel and crouch; to lift and move up to 25 pounds; to see well enough to discern differences in quality of documents and files.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- General working conditions
- Office environment
- May have to meet tight deadlines
OUR BENEFITS
- Health Insurance (Medical Prescription Dental and Vision)
- Life Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matching
Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting hiring training promotion compensation and professional development practices without regard to actual or perceived race color religion sex (including pregnancy sexual orientation and gender identity) national origin age (40 or older) disability or certain classifications based on genetic information or any other characteristic protected by federal state or local laws regulations or ordinances.
We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need accommodation please email Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.
Required Experience:
IC
Employment Type
Full-Time
