UserAccount: Quality Technician* Customer Quality (f/m/d) (36571)
UserAccount: Quality Technician* Customer Quality (f/m/d) (36571)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Our team consists of seven dedicated professionals passionately committed to sustainable and efficient customer complaint handling. Join us in a collaborative environment that fosters knowledge sharing teamwork and solutionoriented work approaches.
YOUR TASKS:
- Coordinate and process customer complaints in close collaboration with international sales subsidiaries technical support and product management.
- Analyze root causes of encoder and motor feedback system failures in coordination with internal departments such as production and development.
- Create detailed 8D reports for internal and external customers.
- Initiate corrective actions and monitor their implementation in cooperation with relevant departments.
YOUR PROFILE:
- Completed technical training with further qualification as a statecertified technician in Electrical Engineering or a comparable qualification.
- Initial work experience in the production of electronic components or quality management.
- Proficient in MS Office; ideally experience with SAP (QM module) or CAQ systems.
- Desirable knowledge of diagnostic software (SISTEQS) and interfaces such as Hiperface HiperfaceDSL EtherCat IOLink ProfiNET ProfiBUS and Ethernet IP.
- Good English skills as well as strong teamwork and communication abilities.
- Strong quality awareness and analytical thinking skills.
YOUR APPLICATION:
- We are looking forward to your online application
- Helene Lutz
- JobID36571
- All applications will be treated confidentially
*At SICK we see people not gender.
We put great emphasis on diversity reject discrimination and do not think in categories such as gender ethnicity religion disability age or sexual identity.
Stichworte:Reklamationsmanagement Qualittssicherung
Required Experience:
IC
Employment Type
Full Time
