Listing Support Processor (Temporary Part Time Employment)

As a seasonal Listing Support Processor you will be a critical behindthescenes force in our real estate operations. Youll meticulously complete tasks associated with Redfin property listings across various markets and coordinate closely with thirdparty vendors and Redfin licensed coordinators throughout the day. You wont have direct contact with clients or agents but your work greatly influences their success. From the time our sellers sign a listing agreement until an offer is accepted your responsibility is to complete various tasks associated with supporting the launch and maintenance of our listings on the market. An essential part of your success is being organized and highly detailoriented. Youll use Redfin online tools to track your work and share information across teams and you have polished written and oral communication.

DaytoDay Responsibilities:

• Proactively support multiple markets throughout the selling process working closely with licensed listing coordinators.

• Efficiently schedule and coordinate critical listing activities including photoshoots 3D scans and open houses.

• Liaise with various service providers such as photographers staging companies and sign installers ensuring timely and quality service delivery.

• Manage the processing and quality check of visual assets like photographs virtual staging and floor plans ensuring they meet our high standards (may be asked to obtain MLS credentials).

• Coordinate installing and maintaining listing materials such as lockboxes signs and flyers.

• Collaborate closely with assigned listing coordinators for smooth transition and execution of tasks.

• Utilize Redfins custom design tools to offer continuous and seamless support across different markets.

Qualifications:

• A minimum of one year of customer service experience including the use of email phone and customer relationship management tools in a highvolume workflow.

• An interest in or exposure to the real estate industry.

• Exceptional attention to detail; nothing gets past you.

• Excellent organizational skills and strong interpersonal abilities.

• Proficient in verbal and written communication ensuring clarity and conciseness.

• Demonstrated ability to manage multiple priorities in a highenergy fastpaced environment.

• Comfortable with technology; willingness to learn and adapt to new technologies such as Google Suite and Redfin proprietary tools.

• Experienced in using email and phone as primary communication tools.

• A calm and composed approach to problemsolving and communication.

• Be able to work from home in a distractionfree work environment.

• Be resourceful. Always think ahead and solve problems before they become significant issues.

• Work in a fastpaced environment with the ability to focus on multiple priorities simultaneously.

• High level of accountability and a strong service orientation prioritizing client and agent success.

What We Offer:

• A competitive hourly wage.

• The opportunity to be part of a dynamic supportive team in the fastevolving real estate industry.

• Comprehensive training and support to ensure you are wellequipped to succeed in your role.

• Fully remote work environment. You may be asked to work in a local office 12 times per month at your managers request.

• Possibility for extended engagement with Redfin and career opportunities beyond the initial seasonal hiring period

About Redfin:

Our mission is to redefine real estate in the consumers favor. As a fullservice brokerage with the mostvisited nationwide brokerage website we combine our own technology and real estate agents to make buying or selling a home faster easier and more efficient. We believe real estate can be betterfor customers for agents for everyone.

The compensation information below is provided in compliance with all applicable disclosure requirements.

Redfin is an equal opportunity employer committed to hiring a diverse workforce.

A diverse inclusive culture is vital to Redfins mission of making real estate better for people from all walks of life. Were proud that Redfin is a place where different points of view and backgrounds are encouraged and respected. We constantly strive to build a company that reflects the world around us based on our conviction that pursuing and developing talent of all types is the right way for a business to thrive over the long haul.

Redfin provides equal employment opportunities to all employees and applicants for employment and prohibit discrimination based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression and any other characteristic protected by applicable federal state or local law. If you need accommodation in the application or recruitment process because of a disability or special need please contact

Redfin encourages individuals with criminal record histories to apply for employment and considers such individuals for employment consistent with the requirements of any applicable fair chance acts including but not limited to the California San Francisco and Los Angeles County Fair Chance Acts. Philadelphia applicants can access a copy of Philadelphia Fair Criminal Records Screening Standards ordinance poster here.

Redfin accepts applications on an ongoing basis.