Technical Support Engineer
Technical Support Engineer
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1 Vacancy
Job Description
Stefanini Group is hiring!
Stefanini is looking for a Technical Support Engineer in Greensboro NC (Onsite)
For quick apply please reach out toMadelaine MADIE Yu
Call: (248)/ Email:
Work Location
7900 National Service Road Greensboro NC 27409
Lead level is a specialist in Technical Support Engineering typically obtained through education and work experience (position typically requires 8 years or more relevant experience).
- Provide technical support and technical problem solving on issues reported by the market.
- Visit markets and customers to support when there are reported technical problems.
- Conduct root cause analysis for product quality issues detected define containment action when applicable and followup solution effectiveness.
- Utilize data acquisition and analysis tools.
- May provide onsite training for customer support personnel
Responsibilities typically include:
- Managing large projects or (end to end) processes with limited oversight from manager.
- Coaching reviewing and delegating work to lowerlevel professionals.
- Problems faced are difficult and often complex.
- Requires 8 years or more relevant experience as Technical Support Engineer work focuses on provide specialized technical assistance to dealers and The Companys stakeholders in order to facilitate resolution to complex product technical concerns and workshop tools.
- Expert level knowledge necessary in data acquisition and data analysis in diagnosing truck issues.
- Expert level knowledge necessary in the design and development of The Companys Class8 truck powertrain chassis and electrical/electronic systems as well as indepth knowledge of The Companys truck troubleshooting & repair and NA workshop service practices.
Listed salary ranges may vary based on experience qualifications and local market. Also some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those facetoface conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore onshore and nearshore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas Europe Africa and Asia and more than four hundred clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with a global presence. We are a CMM Level 5 company.
Employment Type
Contract
