Switchboard Operator III (46950)
Switchboard Operator III (46950)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 49536 - 65400
1 Vacancy
Job Description
Job Requisition ID:46950
Opening Date: 05/02/2025
Closing Date: 05/15/2025
Agency:Department of Human Services
Class Title:SWITCHBOARD OPERATOR III 44413
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary: (Eff 7/1/25) $4128$5450/month ($49536$65400/year)
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC014
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our toptier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Developmental Disabilities is seeking to hire a Switchboard Operator 3 for the Ludeman Developmental Center located in Park Forest Illinois to coordinate the operations of the Centers Switchboard providing telephone services facility wide. Implements new procedures to increase efficiency in services. Serves as working supervisor to lowerlevel switchboard operators.
Essential Functions
Coordinates the operations of the Elisabeth Ludeman Developmental Center Switchboard providing telephone services facility wide.
Serves as a working supervisor.
Prepares outgoing mail.
Monitors paging system including recording of pager locations and arranging for repair of pagers.
Implements new procedures to increase efficiency in services.
Updates Switchboard Manual as changes or additions occur.
Produces weekly computer traffic control reports clears computer telephone log and oversees accuracy of computerized Ludeman staff directory.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge skill and mental development equivalent to the completion of four (4) years high school.
Requires two (2) years experience as a telephone operator.
Conditions of Employment
Requires the ability to utilize office equipment including personal computers.
Requires the ability to work after business hours weekends and holidays.
Requires the ability to travel in the performance of job duties.
Requires ability to pass the IDHS background check.
Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.
Work Hours:Monday Friday 6:00am 2:30pm 30minute paid lunch 30 minutes Overtime pay
Work Location:114 N Orchard Dr Park Forest IL
Division of Developmental Disabilities
Ludeman Developmental Center
Support Services
Posting Group:Office & Administrative Support; Social Services
About the Agency:
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 1025 Days of Paid Vacation time annually (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12hour & parttime work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program A supplemental retirement plan
- Optional PreTax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
NonState employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
NonState employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Employment Type
Full-Time
