Digital Travel Data Delivery Manager
Digital Travel Data Delivery Manager
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Job Description
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Transport Scotland is looking for aDigital Travel Data Delivery Managerto join their smart and integrated ticketing team. This role involves managing travel data technology and information services contracts and projects along with leading developments and improvements for travel data in Scotland. The manager will work with Traveline Scotland public transport operators Local Transport Authorities Regional Transport Partnerships and suppliers to ensure Scotlands travel data systems are effective and future ready.
The position is part of the Smart and Integrated Ticketing (SIT) and Payment Programme which aims to modernize ticketing and payment services and improve public transport information. The goal is to increase the use of sustainable public transport reduce carbon emissions and support climate action.
Responsibilities
You will manage complex digital technical and IT data management platform services reporting to the C1 Smart Systems Advisor within the Smart Ticketing Programme team at Transport Scotland. Your main responsibilities include:
Commercial management of digital and data services to provide travel data systems website and appbased travel planning services.
Ensuring robust open travel information for public transport and active travel across Scotland via a one true source.
Working closely with Traveline Scotland the Managed Service Supplier to support delivery of the national digital travel data services (DTDS) contract.
Overseeing delivery of both the DTDS contract and managed service supplier contracts ensuring all contractual and businessasusual governance activities are managed.
Supporting the SIT programme to identify and deliver improvements in digital travel data including standards schemas quality and processing enhancements.
Assisting with the development of open travel data policy.
Additionally with regards to data management you will have experience in the following:
Continuous Development: Maintain and enhance knowledge of UK transport data standards (e.g. SIRI TransXchange NeTex) to improve travel data provision.
Stakeholder Engagement: Collaborate with experts and stakeholders to identify and implement improvements in travel data advising on impacts and implications.
Liaison and Representation: Work with local authorities regional partnerships operators and internal stakeholders to support travel data projects and represent Transport Scotland in UK data bodies.
Benefits Realisation: Ensure contract service levels and KPIs are met manage service credits and address underperformance and compliance issues.
Change Management: Implement change management protocols and ensure governance and procurement reporting are delivered as required.
Support SIT Programme: Develop enhanced travel data to meet government strategies working with various stakeholders and policy leads.
Responsibilities
Qualifications
Practitionerlevel ability in Agile and Lean practices.
Success Profile
Technical / Professional Skills:
The role is aligned to a Delivery Manager
Experience:
Adeptly showing and comparing processes fostering experimentation resiliently adapting and reflecting employing a blended approach depending on the context measuring and evaluating outcomes and helping teams in managing and visualizing outcomes effectively. An understanding at foundation level of the ITIL framework would also be desirable
Behaviours:
1. Communicating and Influencing Level 3
2. Changing & Improving Level 3
3. Making Effective Decisions Level 3
4. Working Together Level 3
You can find out more about Success Profiles Behaviours here:Behaviour levels Success profiles: candidate guide
How to apply
About Us
Transport Scotland is the national transport agency seeking to deliver a safe efficient costeffective and sustainable transport system for the benefit of the people of Scotland. Transport Scotland is accountable to Parliament and the public through Scottish Ministers with a budget of over 4 billion per year. Transport is a vital feature of the Scottish Governments focus on increasing sustainable economic growth and transport investments and policies have major impacts on the economy people and the environment.
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for please contact us.
You will require to be office based twice per week.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
For further information on this vacancy please contact Wendy Reddingtonby email at
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Read ourCandidate Guidefor further information on our recruitment and application processes.
Required Experience:
Manager
Employment Type
Full Time
