At Counterpart Health we are transforming healthcare and improving patient care with our innovative primary care tool Counterpart Assistant. By supporting Primary Care Physicians (PCPs) we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.
As a Sales Solution Architect you will serve as the technical lead in Counterparts sales process building trust with healthcare organizations and aligning their teams around our integration strategy. Ideal for those with healthcare tech experience and a knack for making the complex simple.
As a Sales Solution Architect you will:
- Serve as the primary technical point of contact and the face of Counterparts technology organization throughout the midtolate stages of the sales cycle.
- Build strong relationships and alignment with prospective customers internal technology teams once conversations move beyond the initial executive level.
- Establish and refine our strategy and playbook for presales technical engagements.
- Develop a deep understanding of prospective customers technical and organizational landscapeincluding systems team structures internal dynamics and key stakeholdersto guide engagement strategy.
- Lead technical discovery sessions and clearly articulate Counterparts capabilities integration approach data requirements and solution architecture to both technical and nontechnical audiences.
- Facilitate across siloed customer teams (e.g. EHR data teams) to ensure alignment on project scope technical requirements deliverables and responsibilities while tapping our team of SMEs as needed to support deeper technical discussions.
Success in this role looks like:
- You consistently build strong rapport and establish credibility with technical teams at prospective customer organizations (with a focus on medical groups/ACOs).
- Prospective customers technical teams feel understood and confident in Counterparts technical approach and capabilities before a deal is signed. All relevant technical stakeholders within a prospective customers organization are independently aligned on the project scope technical integration plan and respective responsibilities overcoming internal organizational silos.
- Technical requirements and potential complexities are accurately captured and documented leading to smoother handoffs to the implementation team postsale.
- You demonstrate excellent judgment in balancing independent technical discussions with leveraging internal SMEs appropriately.
- You contribute significantly to winning new business by ensuring technical feasibility and building customer confidence.
You should get in touch if:
- You possess exceptional interpersonal skills youre naturally personable charismatic and adept at building trust and rapport quickly with diverse groups.
- You have significant experience working with or selling technology solutions into the US healthcare provider space particularly with medical groups and ACOs.
- You have a strong understanding of the typical organizational structure and common technologies within these healthcare organizations (e.g. major EHRs data warehousing concepts common data exchange methods/standards like HL7v2/MLLP FHIR SFTP).
- You can confidently and credibly discuss technical integration concepts data specifications APIs and system workflows with technical audiences even if you arent writing the code yourself.
- You possess strong selfawareness regarding your own technical depth and are comfortable identifying when to bring in deeper expertise.
- You have a proven ability to navigate complex and sometimes political customer organizations to achieve alignment across different teams.
- You have 8 years of experience in a relevant customerfacing technical role such as PreSales Engineer Solutions Architect Sales Engineer or Technical Consultant.
- You are highly autonomous organized and comfortable managing your priorities within a dynamic sales environment.
Benefits Overview:
- Financial WellBeing: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally we offer a performancebased bonus program 401k matching and regular compensation reviews to recognize and reward exceptional contributions.
- Physical WellBeing: We prioritize the health and wellbeing of our employees and their families by providing comprehensive medical dental and vision coverage. Your health matters to us and we invest in ensuring you have access to quality healthcare.
- Mental WellBeing: We understand the importance of mental health in fostering productivity and maintaining worklife balance. To support this we offer initiatives such as NoMeeting Fridays monthly company holidays access to mental health resources and a generous flexible timeoff policy. Additionally we embrace a remotefirst culture that supports collaboration and flexibility allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs mentorship professional development funding and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remotefirst culture enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken so weve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and missiondriven individuals with diverse areas of expertise working together to solve the most complicated problem in the world: healthcare.
From Clovers inception Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences perspectives opinions and backgrounds who share a passion for improving peoples lives. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.
#LIRemote
Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.We are anEVerifycompany.
A reasonable estimate of the base salary range for this role is $180000 to $240000. Final pay is based on several factors including but not limited to internal equity market data and the applicants education work experience certifications etc.