Social Worker Supervisor I - BJMRH Shift Work

Applicants: If you are using education to qualify please remember to include copies of your transcripts degree(s) and/or certifications. Foreign degrees must have a U.S. Equivalency Report. Failure to submit may result in your application being disqualified.

Under general direction the Social Worker Supervisor I plans organizes and supervises social service and employment staff engaged in providing information and referral servicesBetty Jo McNeece Receiving Home emergency response services and/or employment services; performs other related work as assigned.

Social Worker Supervisor I is the first supervisory level in the series. Social Worker Supervisor I differs from the next lower classification of Social Worker IV in that the former is the first line supervisor. Social Worker Supervisor I differs from Social Worker Supervisor II in that the latter is at the second supervisory level and requires a Masters degree.

SUPERVISION EXERCISED AND RECEIVED
Incumbents in the Social Worker Supervisor I classification generally receive direction from a Program Manager or other management level classification. A Social Worker Supervisor I supervises a variety of Social Workers clerical and technical staff but does not supervise employees in positions that require a masters degree pursuant to California Department of Social Services (CDSS) Manual of Policy and Procedures (MPP) Division 31 regulations (31.070).

• Plans assigns supervises coaches mentors and reviews the work of employees engaged in the delivery of employment and social services; consults with and guides social workers in providing counseling support and guidance to clients with complex or specialized needs; may be required to work or supervise oncall
• Reviews and approves forms applications court reports placements reports of abuse and other documents to verify information or determine proper course of action; reassesses and modifies case plans
• Reviews and approves reports of abuse; suggests or approves placements; may provide information to law enforcement or district attorneys; may testify in court; supports witnesses and victims who must testify in court
• Documents and addresses clients concerns and complaints
• Selects trains evaluates and disciplines subordinate staff
• Discusses or interprets regulations rules policies and programs to clients applicants staff and the general public
• Assists and participates in the development of inservice staff development programs
• Facilitates communication between staff and management; communicates department expectations and activities policy changes and regulatory changes; evaluates and recommends service delivery improvements
• Authorizes the provision of social and employment services through the department provides services and makes referrals to other agency staff and community agencies
• Provides social services for sensitive or confidential cases in the absence of assigned social workers or to meet workload demands
• Participates or intercedes in interviews to defuse hostile or angry clients; obtains information on personal issues in difficult or emotional situations; explains decisions or recommendations to clients and family members
• Establishes and maintains effective working relationships and trust with staff clients family members community organizations and the public; collaborates with service providers; facilitates a work environment favoring teamwork collaboration and mutual respect
• Provides peer support for coworkers facing case related stress
• Develops and prepares court reports case plans case narratives and safety plans in automated computer systems
• Enters and retrieves data and narratives from automated computer systems
• Maintains written chronological narrative reflecting personal or other contacts with the client and reasons for the social workers actions; prepares and maintains case records and databases; communicates decisions timelines recommendations and case plans to clients families and service providers
• Enters and retrieves information from an automated computer system; researches information using the Internet and computer resources
• Receives approves and prepares correspondence and reports
• Ensures all services are delivered in a respectful culturally sensitive and appropriate manner and
• Maintains confidential information in accordance with legal standards and/or County regulations; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
• In small agencies may be responsible for social workers involved in the provision of the full range of social services including advanced services
• Performs related duties as assigned

• Principles and practices of supervision training mentoring motivating casework consultation and peer counseling
• Principles and practices of organization workload management and time management
• Principles and practices of note taking report writing and English composition grammar punctuation and spelling
• Functions of public social services agencies and the principles of public social service administration
• Casework concepts techniques of interviewing and record keeping in social casework
• Laws rules and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker
• Medical legal economic and social management needs of individuals and families with special medical needs such as HIV disease drug dependency the medically fragile child Alzheimers and the terminally ill
• Strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
• Psychopathology the different types of mental illness diagnoses how mental illness affects human behavior and mental health services and treatments utilized by clients
• Signs stages and dynamics of abuse and the effects of abuse on child/adult development and behavior
• Signs and symptoms of alcohol and drug use/abuse in adults and children and the effects on families
• Standards for maintaining clients safely in the home; options for placement; effects of removing clients from unsafe situations
• Principles and methodologies of research analysis problem solving and decision making.
• Computers software and Internet research
• Resources available in the community for referral or utilization in employment or social service programs
• Principles methods and resources in the field of public health mental health education corrections and rehabilitation as they relate to public social services

• Exercise sound judgment when organizing directing and prioritizing unit activities.
• Select train coach supervise evaluate and discipline subordinate staff
• Mentor counsel and collaborate with staff and foster an environment of teamwork mutual respect and professionalism
• Apply effective interpersonal and interviewing skills
• Develop and maintain effective working relationships with agency staff clients and outside organizations
• Present oral and written reports concisely and clearly
• Analyze a situation accurately and adopt an effective course of action
• Maintain confidentiality in accordance with legal standards and/or county regulations
• Recognize signs of abuse for children the elderly and dependent adults; assess risk factors and potential dangers to clients
• Act effectively in stressful situations
• Interact professionally and respectfully with clients including difficult hostile or distressed clients
• Respect cultural differences
• Use computers and related software

Applicants: If you are using education to qualify please remember to include copies of your transcripts degree(s) and/or certifications. Foreign degrees must have a U.S. Equivalency Report. Failure to submit may result in your application being disqualified.

EXAMINATION INFORMATION

QUALIFICATIONS APPRAISAL PANEL WEIGHTED 100%

The Qualifications Appraisal Panel examination will consist of an oral interview either virtually or in person. In order to obtain a position on the eligible list a minimum rating of 70% must be attained.

It is anticipated that the examination will be held during May 2025. Competitors who do not appear for the examination will be disqualified.

ELIGIBLE LIST INFORMATION
A departmental open eligible list will be established for the county of Imperial. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD

Once you have taken the examination you may not retest for SIX (6) MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS
Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at orupon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

EDUCATION DOCUMENTS

If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.

If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.

General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY
The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.

ADDITIONAL INFORMATION

• A valid drivers license is required at the time of appointment and employees may also be required to drive their own car provide proof of car insurance. Individuals who do not meet this requirement due to a disability will be reviewed on a casebycase basis.
• This position will require preemployment drug testing a physical examination and fingerprinting for a background investigation.
• Government agencies accessing US government information which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information.
• Employees in this position will be required to drive in and out of the county to conduct business. Travel may include an airplane commute. Out of State travel may be required.
• Employees may be required to work with clients of various age groups and clients with mental health issues physical health issues substance abuse issues victims of abuse and/or domestic violence at risk of abuse and financial instability.
• Employees may encounter hostile and emotionally troubled clients including children and parents under the influence of controlled substances and alcohol.
• Employees will be required to work during different shifts which can include overnight hours (graveyard shift) early morning hours or a rotating schedule that changes over a weekly monthly or quarterly basis.
• Employees will be required to represent the County in administrative appeals and fair hearings.
• The ability to speak read and write Spanish in addition to English would be an asset in this position. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the California Department of Human Resources Merit System Services.
• Employees in this position must be able to provide support and directions to staff after hours.

• Please note: Effective February 11 2020 ExtraHelp employees are eligible to apply for this position. Please refer to the ExtraHelp Pilot Program available online through the Human Resources website for eligibility criteria. ExtraHelp employees certified by Human Resources will be eligible to apply for inter/intra departmental recruitments. To become certified the extrahelp employee must meet one of the following criteria: (1) have worked for the County for one (1) consecutive year at the time the recruitment is officially opened; or (2) have been hired for formal recruitment.

• All Imperial County employees are considered Disaster Service Workers and might be required to take the associated FEMA training.