Client Executive - CCA

Overview

Supports partners in nationwide and global efforts. Identifies develops and manages multiple brand customer relationships at a corporate management level to position TD SYNNEXs overall value while providing local TD SYNNEX management with strategic direction and plan implementation to drive maximum market share

Principal Responsibilities:

Creates and owns customer business plan and pricing model that includes:

• Partners Value proposition and offerings
• Geographic coverage mapping
• Comprehensive Marketing plan for new business installed base and renewal/annuities business
• Establish quarterly and annual sales goals reporting and reviewing actual vs goals
• Solutions Path engagement training and certification schedule
• Monthly sales review and action item list
• Quarterly business review with BU management and related Supplier team
• Must be able to travel up to 75% of the time.

Provide an increased level of account coverage in order to:

• Develop and enhance our executive level customer relationships with our strategic and ISV partners
• Grow share of wallet in winning more business lines by improving the customer experience with TD SYNNEX by incorporating more TD SYNNEX brand services and renewed focus on solutions and customer satisfaction Identifies sales leads for the field organization through Corporate Management by identifying opportunities developing operational plans and providing leadership to advocate TD SYNNEXs capabilities at the customers corporate management level utilizing the customers assigned account team.
• Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.
• Designs corrective action plans that resolve identified problem to improve customer relations.
• Coordinates the action plan requirements to appropriate support groups (e.g. TD SYNNEX Services)
• Owns and manages strategy for the customer.
• Ensure crossdivisional teamwork in order to leverage TD SYNNEXs value in achieving the customers business vision

Job Level Specifications:

• Full knowledge of assigned product / service line.
• Gaining understanding of organizations entire product / service line. .
• Works on small to midsize accounts of moderate complexity.
• Works with some supervision.
• Performs and perfects sales and service tasks and procedures under selfdirection.
• Builds relationships directly with customers to broaden customer base and increase sales.
• Actions impact the success of the entire work group.
• Failure to accomplish goals or meet customer expectations will result in failure of work group to meet goals.

Work Experience:

• 35 years experience in sales

Education and Certification(s):

• Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.

Key Skills

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more ondemand courses.
• Elevate Your Personal WellBeing: Boost your financial physical and mental wellbeing through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peertopeer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new coworkers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peerled inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.

TD SYNNEX is an EVerify company