We re looking for a confident and proactive Receptionist to be the welcoming face and voice of Sort Group in our South Shields office.
This is more than just a front desk role it s an opportunity to join a professional and ambitious business where your people skills organisation and communication will help shape first impressions and keep things running smoothly.
Youll be handling inbound calls across all parts of the Group greeting clients and visitors and supporting teams with onboarding compliance and daytoday administrative duties. If you love working with people and keeping a busy office ticking over we want to hear from you.
Requirements
What you ll be doing:
- Acting as first point of contact for all incoming calls and visitors
- Managing the office switchboard and ensuring calls are directed quickly and efficiently
- Meeting and greeting visitors clients contractors and other stakeholders
- Supporting new business processes including onboarding and AML/KYC admin
- Liaising with internal teams and external partners
- Providing general administrative support as needed
- Helping the business maintain an exceptional frontofhouse experience
What we re looking for:
- Someone confident on the phone and in person you ll be the first impression for many clients
- Excellent written and verbal communication
- A cando proactive attitude you re happy to take initiative and solve problems
- Strong attention to detail and great organisational skills
- GCSE (or equivalent) in English and Maths
- Good IT skills especially with Microsoft Office and Outlook
- Previous experience in a professional office or clientfacing environment preferred
Benefits
Where you ll be:
You ll be based in South Shields at our Waverley Business Park office working alongside friendly and supportive colleagues across legal financial and property services. You ll be part of a growing group of businesses that value teamwork ambition and high standards.
This is a fully officebased role but we re open to both fulltime and parttime working patterns for the right person.
Benefits:
Base salary of 25000 (Pro rata for parttime hours)
A great team environment development opportunities and a business with purpose
Opportunity to work across a growing group of dynamic businesses.
Supportive team environment with career development opportunities.
About Sort Group:
Sort Group is a growing family of legal financial and property service brands with a shared focus: doing things properly. Whether its supporting home movers law firms or consumers seeking trustworthy guidance we prioritise excellent service and downtoearth communication. We re proud to be growing and proud to grow from within.
Ready to be the friendly professional frontofhouse that keeps our busy teams connected and our clients smiling
We d love to hear from you.
Apply now.
What you ll be doing: Acting as first point of contact for all incoming calls and visitors Managing the office switchboard and ensuring calls are directed quickly and efficiently Meeting and greeting visitors, clients, contractors and other stakeholders Supporting new business processes, including onboarding and AML/KYC admin Liaising with internal teams and external partners Providing general administrative support as needed Helping the business maintain an exceptional front-of-house experience What we re looking for: Someone confident on the phone and in person you ll be the first impression for many clients Excellent written and verbal communication A can-do, proactive attitude you re happy to take initiative and solve problems Strong attention to detail and great organisational skills GCSE (or equivalent) in English and Maths Good IT skills, especially with Microsoft Office and Outlook Previous experience in a professional office or client-facing environment preferred