Merchant Acquisition and Growth Manager

Job Summary:

The Merchant Acquisition and Growth Manager will play a crucial role in expanding Payzeeps merchant network and driving transaction volume on our platform. This role involves endtoend management of the merchant lifecycle from onboarding and activation to retention and growth. You will focus on acquiring highvalue merchants ecommerce businesses and online merchants providing them with tailored payment solutions including POS terminals and web payment integration.

Key Responsibilities:

• Merchant Acquisition:
  • Develop and execute a comprehensive merchant acquisition strategy targeting various segments including highvalue merchants ecommerce businesses and online retailers.
  • Identify and pursue leads through online channels industry events referrals and partnerships.
  • Create compelling marketing and sales materials showcasing the benefits of Payzeeps payment gateway platform.
• Onboarding and Activation:
  • Design and implement a seamless onboarding process for new merchants ensuring a positive first experience and rapid activation.
  • Guide merchants through the technical integration of Payzeeps payment solutions including POS terminal setup and web payment integration.
  • Provide comprehensive training and support to merchants on using the platform and its features.
• Relationship Management:
  • Build and maintain strong relationships with merchants acting as their primary point of contact.
  • Proactively address merchant queries and concerns providing timely support and solutions.
  • Conduct regular account reviews to identify opportunities for growth and optimization.
• Product and Service Adoption:
  • Encourage merchants to adopt the full range of Payzeeps payment solutions including POS terminals web payments mobile payments and other relevant channels.
  • Stay informed about new product developments and proactively introduce them to merchants.
  • Analyze merchant transaction data to identify opportunities for crossselling and upselling.
• Retention and Growth:
  • Implement strategies to maximize merchant retention and minimize churn.
  • Develop loyalty programs and incentive schemes to reward active merchants and encourage continued platform usage.
  • Monitor merchant satisfaction and gather feedback to improve services and address pain points.

Key Performance Indicators (KPIs):

• Number of merchants onboarded
• Merchant activation rate
• Transaction volume and value processed through the platform
• Merchant retention rate
• Number of payment channels adopted per merchant
• Customer satisfaction scores
• Revenue generated from merchant services

Additional Information :

     Competitive Compensation.

     Flextime.

     Competitive Health Insurance (Employee Spouse 4 children).

     Growth and Development.

• Competitive salary and benefits package.
• Be part of a missiondriven fintech startup making a difference in Nigeria.
• Contribute to Payzeeps vision of financial inclusion and youth empowerment.
• Opportunities for professional growth and development.

How to apply: 

• Submit an online application. 
• You will receive an email response with further instructions. 
• You will receive a second link via email for your panel interview. 
• A member from our Talent Team will contact you to provide feedback and updates as appropriate.

Remote Work :

No

Employment Type :

Fulltime