Senior Manager, People Operations, AMS
Senior Manager, People Operations, AMS
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1 Vacancy
Job Description
The Opportunity:
We at Flywire are seeking a Senior Manager People Operations to develop lead and optimize the execution of our global People Team programs and processes. With a focus on operational excellence across Flywires global footprint in particular the Americas region this role ensures our people strategies meet diverse cultural regulatory and business needs. This role is pivotal in fostering a culture of operational excellence manager enablement and FlyMate advocacy ensuring our people practices align with Flywires values vision and commitment to equity and inclusion.
This role plays a strategic part in shaping a highperforming engaged workforce by partnering with managers to implement impactful people strategies. Leveraging datadriven insights and global collaboration the ideal candidate will go beyond executiondesigning and continuously improving scalable futureready processes that elevate the FlyMate experience strengthen manager capability and support Flywires continued growth.
The People Operations Manager will also lead and build capabilities within the Global People Operations team and guide members to deliver exceptional results while contributing effectively to Flywires strategic goals.
1. Driving Operational Excellence in People Operations
- Lead the design execution and continuous improvement of global People Team programs and processes ensuring they scale with growth and align with Flywires values strategic priorities and business goals.
- Drive operational excellence in the Americas by adapting global processes to regional needs improving efficiency mitigating risk and delivering impactful employee and business outcomes.
- Embed Flywires values and ideals into systems frameworks and practices that balance global consistency with compliance to local market and regulatory requirements.
- Lead and develop a culture of collaboration accountability and excellence within the Global People Operations team ensuring team efforts align with and drive organizational goals.
2. Manager Enablement & Employee Advocacy
- Serve as a strategic partner to managers equipping them with actionable insights and tailored resources through structured programs and initiatives empowering them to lead with impact build highperforming teams and foster an inclusive and supportive work environment.
- Act as a dedicated advocate for employee needs by establishing frameworks and mechanisms for ongoing feedback and engagement ensuring that these insights guide and refine the People Teams strategies programs and policies.
- Partner with managers to enhance talent development and team management strategies ensuring they are in sync with Flywires core values People Manager Philosophy and organizational growth goals while driving team effectiveness and engagement.
3. CrossFunctional Collaboration & Strategic Partnership
- Build and maintain strong partnerships across the People Team Centers of Expertise (COEs) and key global departments (Finance IT Legal & Compliance Risk etc) to drive effective crossfunctional collaboration.
- Serve as a trusted advisor on employee relations issues balancing organizational needs with Flywires values and compliance standards.
- Partner with internal and external stakeholders to drive seamless strategic and impactful Peoplerelated initiatives.
4. DataDriven DecisionMaking & Strategic Insights
- Leverage data and analytics to influence People Team strategies and proactively address risks and opportunities driving improved results and fostering bestinclass experiences across the company.
- Align metrics and reporting with Flywires goals to drive improvements in programs processes and overall engagement and impact.
- Ensure datadriven storytelling is integral to communicating the People Teams impact and advocating for continuous enhancement of employee experiences.
Qualifications :
Heres What Were Looking For:
- Bachelors degree required; MBA Masters degree or SPHR/GPHR certification preferred
- 8 years of experience in Global People Operations and People Management with a strong track record in highgrowth transformation or fastpaced environments.
- Strong experience in employment law within the Americas region
- Strong service mindset and crossfunctional collaboration skills with a peoplefirst approach and a proven ability to build trust and take initiative in dynamic fastpaced environments.
- Proven ability to deliver complex services at scalebalancing structure with adaptability to meet evolving business needs.
- Demonstrated experience designing and executing People Operations programs and processes with a focus on innovation continuous improvement and proactive problemsolving.
- Strong analytical and problemsolving skills with the ability to navigate ambiguity and use data or sound judgment to drive timely impactful decisions.
- Significant project management experience leading the implementation of complex systems processes or programs with a focus on results and delivery at scale.
- Excellent communication skills in both written and spoken English with the ability to simplify complexity and influence across levels.
- Impactdriven leaderdedicated to collaborating with diverse frontline teams and COEs across regions to manage evolving priorities drive innovation and deliver impactful results in complex fastmoving environments.
Key Competencies:
- Priority Setting
- Managing Diversity
- Process Management
- Innovation Management
- Dealing with Ambiguity
Additional Information :
Submit today and get started!
We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager Peers on the team the VP of the department and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your goto person for any questions.
Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
