- Manage the daily operations of the practice including patient scheduling/registration medical records data entry cash posting daily bank deposit activity office maintenance and computer systems clinic workflow and daily tasking assignments.
- Supervise and develop all medical office personnel to ensure maximum efficiency in practice operations including staff selection onboarding/training scheduling overtime control and other personnel related activity to include coaching/counseling and terminations.
- Create and maintain positive practice work environment/culture in collaboration with practice partner
- Ensure practice is providing the appropriate level of patient service including the resolution of patient concerns/issues.
- Management of practice RCM process from patient registration to payment of claim in conjunction with IDG RCM team
- Management of ordering and inventory processes to ensure appropriate par levels and prevent excess or unnecessary spending
- Manage implement and maintain and ensure compliance with all office policies and procedures.
- Oversee compliance related activity in conjunction with IDG Compliance Team
- Assist in business development and growth strategies for the practice to include management of practice website social media programs as well as any advertising the practice opts to do
- Provide additional administrative support to the physician partner and all practice providers through the completion of assigned tasks and fulfillment of requests.
- Physical plant/coordination of general maintenance of the office.
Qualifications :
- Exceptional communication skills.
- Strong desire to provide exceptional customer service to patients of the practice
- Effective personnel management including training of staff scheduling and delegating duties.
- Thorough knowledge of HIPAA OSHA MIPS and other relevant medical practice regulations.
- Strong computer skills with proficiency in Microsoft Office Suite (Word/Excel).
- Hands on approach to team building and willingness to work hard.
Job Type:
- Fulltime: MondayFriday 8am5pm (on site)
Experience:
- 35 years of experience as an Office/Practice Manager in a medical office setting.
- Experience in Dermatology preferred but not required.
- Experience with medical software and knowledge of medical billing and coding process.
- Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.
Education:
- Bachelors degree preferred but will consider diploma/Associates Degree with min of 35 yrs full scope relevant experience
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime