Clerical Assistant IV

Union: NonUnion
Site: Hydro Place 700 University Avenue
Department: Finance Corporate Billing & Accounts Receivable & Registration (CBARR)
Reports to: CBARR Supervisor
Hours: 37.5 per week
Status: Permanent FullTime
Closing Date: May 9 2025

Position Summary  

UHN Corporate Billing & Accounts Receivable & Registration (CBARR) is a highvolume fastpaced department responsible for revenue through billing and collection. The Clerical Assistant IV plays a crucial role in supporting a wide range of activities with a strong emphasis on customer service and administrative tasks.

Duties

• Liaise professionally with insurers patients support workers and the clinical team
• Collaborate with various stakeholders to ensure timely reception and submission of billing files
• Review patient data accuracy including chart reviews prior to billing
• Ensure optimal customer service by timely collecting verifying and correcting patient demographic data
• Handle patient calls emails and messages received in Epic
• Manage the mailing of patient statements
• Perform administrative activities across all CBARR portfolios
• Perform other duties related to the position as required

Qualifications :

• Completion of a Business Administration or Accounting diploma required OR equivalent relevant experience
• Minimum of 1 year working experience with preference in a healthcare environment
• Ability to discuss Financial coverage with patients and/or family members
• Excellent organizational and time management skills with the ability to manage competing priorities in a fastpaced time sensitive environment with minimal direction
• Excellent interpersonal skills
• Excellent verbal and written communications skills
• Demonstrated commitment to customer service and satisfaction
• Proficiency in Microsoft Office (Word and Excel)
• Epic system experience preferred

Additional Information :

Why join UHN 

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN. 

• Competitive offer packages  
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP  access to Transit and UHN shuttle service 
• A flexible work environment  
• Opportunities for development and promotions within a large organization 
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.) 

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.  

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Fulltime