Customer Quality Manager (ONSITE)
Customer Quality Manager (ONSITE)
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$ 203000 - 203000
1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
MA801: Marlborough MA 1001 Boston Post Road Building 2 Marlborough MA 01752 USAPosition Role Type:
OnsiteU.S. Citizen U.S. Person or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearanceSecurity Clearance:
DoD Clearance: Top SecretRaytheon Company Managed by Collins Aerospace
We are seeking an experienced professional Customer Quality Lead (CQL) / Mission Assurance Lead (MAL) to implement and manage a Quality Assurance System and specific customer quality flowdown requirements throughout proposal and program lifecycles. You will tailor existing quality planning to administer customer and internal quality requirements for program teams and supply base. The selected individual(s) will act as the voice of the customer to independently assure mission success.
The CQL/ MAL is responsible for indirectly leading a crossproduct team of Mission Assurance Engineers. Responsibilities will include supporting programs ensuring that Mission Assurance technical requirements are developed using approved development processes and procedures. The CQL/MAL must be able to work within a crossfunction matrixed organization in which there is close interaction and collaboration with Supplier Quality Hardware Quality and various Engineering disciplines.
This position is Onsite at either our Marlborough MA or Largo FL sites.
What You Will Do:
- Execute Mission Assurance responsibilities as a member of a program leadership team
- Ensure programmatic and technical risks are identified contained and managed throughout each phase of business pursuit and program execution
- Ensure Mission Assurance engagement in engineering development design and test requirements verification including the transition of design to production
- Lead multifunctional teams in problem resolution and continuous improvement activities with an emphasis on six sigma lean practices and other analytical improvement methods and tools
- Manage business and program performance utilizing predictive and proactive measures and metrics
- The ability to maintain positive relationships with program management crossfunctional program leadership suppliers customers and government representatives.
- Lead Mission Assurance teams in performing to expectation and mentoring individuals in talent enhancement
Qualifications You Must Have: (education experience skills etc.)
- Typically required: Bachelors degree (typically in Science Technology Engineering or Mathematics (STEM)) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulationsOR an Advanced degree and 5 years of relevant experience
- The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.
- Application and adherence to Quality Management Systems IS0 9001 orAS9100
- Working knowledge of Industry and Government Mission Assurance Requirements and Standards
- Experience with IPDS/gating or program phasing (nonrecurring/recurring activities)
- Experience in leading or a member of risk & opportunity management assessment mitigation and capture
- Experience in predictive and proactive measures and metrics assessments and leading actions to improve performance or mitigate problems
Qualifications We Prefer:
- Ability to collaborate with program team members to develop practical solutions to complex problems
- Working knowledge of RCAS or a proven close loop corrective action system
- Past or present active member or chair of Material and Failure nonconformance review boards (MRB/FRB)
- Practical knowledge of systems engineering reliability and system safety requirements
- Experienced in Earned Value Management and Cost Account Management including EVMS Level II certification
- Strong written/verbal presentation skills
- Proficiency in Microsoft Office Word Excel and PowerPoint
- Either a Six Sigma Specialist or Industry Six Sigma Greenbelt Certification
- Six Sigma Black Belt Certification
- ASQ Certified Quality Engineer or Manager
What We Offer :
Collins Aerospace an RTX company is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market.
Do you want to be a part of something bigger A team whose impact stretches across the world and even beyond At Collins Aerospace our Mission Systems team helps civilian military and government customers complete their most complex missions whatever and wherever they may be. Our customers depend on us for intelligent and secure communications missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team youll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge Join our mission today.
WE ARE REDEFINING AEROSPACE.
*Please ensure the role type (defined below) is appropriate for your needs before applying to this role
Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products.
Regardless of your role type collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world and access to Collins sites when their work requires inperson meetings.
Some of our competitive benefits package includes:
- Medical dental and vision insurance
- Three weeks of vacation for newly hired employees
- Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution including a Lifetime Income Strategy option
- Tuition reimbursement program
- Student Loan Repayment Program
- Life insurance and disability coverage
- Optional coverages you can buy: pet insurance home and auto insurance additional life and accident insurancecritical illnessinsurance group legal ID theft protection
- Birth adoption parental leave benefits
- Ovia Health fertility and family planning
- Adoption Assistance
- Autism Benefit
- Employee Assistance Plan including up to 10 free counseling sessions
- Healthy You Incentives wellness rewards program
- Doctor on Demand virtual doctor visits
- Bright Horizons child and elder care services
- Teladoc Medical Experts second opinion program
- And more!
At Collins the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher again and again.
Apply now and be part of the team thats redefining aerospace every day.
The salary range for this role is 101000 USD 203000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance shortterm disability longterm disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collectivebargaining agreement.Hired applicants may be eligible for annual shortterm and/or longterm incentive compensation programs depending on the level of the position and whether or not it is covered by a collectivebargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.This role is a role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Required Experience:
Manager
Employment Type
Full-Time
