Internal Strategy and Communications Program Project Manager IV
Internal Strategy and Communications Program Project Manager IV
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$ 119465 - 151428
1 Vacancy
Job Description
Summary
Come make a difference and join team Metro!
King County Metro Transits Internal Strategy team is seeking a skilled Project/Program Manager IV (PPM IV) to lead strategic programs projects and initiatives that drive systems and culture change within the agency.
This role is responsible for developing and implementing strategic communication plans to effectively convey HR programs policies and initiatives across the organization. The focus is on ensuring that all messaging is clear consistent and aligned with the organizations values and strategic goals. Acting as a key leader in communication efforts this position works closely with HR leadership Employee Services teams and crossfunctional departments to create communication frameworks that foster engagement transparency and alignment.
Additionally this role oversees the planning execution and delivery of communication projects ensuring they are completed on time within scope and meet organizational objectives. By coordinating across teams and managing complex projects the position ensures that communication strategies are seamlessly integrated into broader HR and organizational initiatives driving collaboration understanding and continuous improvement.
King County Metro is committed to providing equitable sustainable transportation services that connect all people and communities. As the largest department in King County Metro employs over 5000 people across transit operations vehicle maintenance transit facilities operations and marine services. This role is critical to advancing Metros commitment to equity inclusion and belonging ensuring that these principles guide both our internal operations and external services. You will apply equity inclusion and belonging principles to all aspects of your work exemplifying shared values and fostering an inclusive workplace where all employees feel valued and supported.
Position Info: This recruitment will be used to fill one (1) Career Services Project Program Manager IV Classification vacancy. In addition this selection process may be used to generate an eligibility list for future Career Service vacancies that may occur in this classification within this workgroup. The eligibility list will be retained for 12 months from the date of creation and may be used at the discretion of the hiring authority.
Job Duties
Lead and Manage Strategic Projects
- Oversee complex programs projects and initiatives that drive systemic and cultural transformation within Metros Employee Services division.
- Provide strategic leadership to meet project objectives aligning efforts with Metros broader organizational goals.
Develop and Execute Communication Strategies
- Formulate and implement comprehensive communication plans that include talking points employee messages newsletters and other materials to enhance transparency and engagement.
- Ensure all communication efforts align with Metros values mission and strategic priorities.
Create and Manage Employee Communications
- Research write edit and coordinate the production of internal communication materials ensuring they are clear consistent and aligned with agency goals.
- Coordinate content review and approvals from key stakeholders including Employee Services leadership subject matter experts the General Managers Office and the Executive Office.
Standardize Processes and Workflows
- Develop and continuously improve HR standard operating procedures (SOPs) to enhance efficiency consistency and service delivery across Employee Services.
- Develop systems to standardize workflows and ensure alignment with best practices.
- Ensure all communication efforts align with Metros values mission and strategic priorities.
Foster Collaboration
- Build strong partnerships with Employee Services leadership teams and crossfunctional departments to align goals and ensure effective implementation of strategic initiatives.
- Act as a connector between teams to promote collaboration and alignment within the division.
Support Change Management
- Lead efforts to foster a culture of open communication collaboration and innovation during organizational changes.
- Develop strategies to support and engage employees during transitions or new initiatives.
Drive Continuous Improvement
- Identify opportunities for process enhancements and implement best practices to improve organizational effectiveness.
- Leverage data employee feedback and lessons learned to drive meaningful improvements across the division.
Manage Complex Projects
- Oversee crossdivisional and interdepartmental projects to standardize workflows optimize efficiency and enhance business practices within Employee Services.
- Act as the primary project owner ensuring timelines budgets and deliverables are met.
Project Planning and Oversight
- Define project scope objectives and deliverables.
- Develop and maintain project management plans coordinate daily activities and provide regular reporting on progress schedules budgets and results.
Experience Qualifications Knowledge Skills
We are looking for candidates who have:
Experience & Education:
- Minimum of three years of progressively responsible experience in communications and employee engagement AND three years of project management experience OR a combination of education and progressively responsible experience that demonstrates the ability to perform the job duties effectively.
Communication & Collaboration:
- Excellent written and verbal communication skills with the ability to convey complex ideas clearly to diverse audiences including employees consultants and leadership.
- Ability to translate technical information for nontechnical audiences.
- Experience following style guides and branding standards in written and graphic communications.
- Ability to maintain confidentiality when handling sensitive projects.
Project & Time Management:
- Proven ability to manage complex projects involving diverse teams and stakeholders while ensuring effective communication across multiple audiences.
- Strong project management skills including time management organization and the ability to prioritize multiple tasks and deadlines.
- Ability to take initiative multitask and work effectively in highpressure situations with shifting priorities.
Equity & Inclusion:
- Deep understanding of equity and social justice principles including the impact of race gender policy and systemic inequities on marginalized communities.
- Commitment to applying an equity lens to communication strategies project management and organizational change efforts.
Collaboration & ProblemSolving:
- Demonstrated ability to work independently while also fostering strong collaborative relationships with internal and external stakeholders.
- Strong problemsolving skills and the ability to adapt to evolving priorities.
- Strong communication and facilitation skills with the ability to engage diverse stakeholders.
Technical Skills:
- Advanced proficiency in Microsoft Office including Outlook Word Teams SharePoint and PowerPoint.
Highly competitive candidates will have (desired but not required):
- Professional experience in a nonprofit/public organization and/or in a unionized environment.
- Advanced knowledge of and experience in internal communications employee engagement or project management within Metro and/or King County.
- Proven experience applying equity and social justice principles and practices within a government or public sector setting.
- Proven experience in writing and developing clear concise and impactful communications for senior leadership including reports presentations and strategic documents.
- Experience in continuous improvement strategic planning and program development with a focus on integrating antibias and proequity practices related to gender race and other protected classes.
- Project Management or Change Management certifications.
Licensing Certification and Other Requirements:
- Travel to work locations throughout King County with limited or no public transportation services is required. A valid Washington State Drivers License is required to operate King County vehicles.
- Some licenses certifications and other requirements determined necessary to meet the business needs of the employing unit may be required.
Physical Requirements:
- Requires the ability to be mobile and perform manual tasks including lifting materials weighing up to 20 pounds such as boxes of printed materials.
Supplemental Information
Who may apply:We are accepting application materials for all qualified candidates.
To Apply
The following application materials are required:
- An online King County application. Updated with accurate contact information and relevant work history.
- Completed supplemental questions.
- Resume.
- A cover letter. In your cover letter please tell us why you are interested in this job and how your experience skills and/or education have prepared you for this position.
Applications without the above required materials will not be considered. Application materials will be screened for competitiveness completeness and written communication skills. The most competitive candidates may be invited to participate in one or more interviews and possibly other selection process elements. Final offers are contingent on successful completion of reference checks and/or a record review.
If you are interested in pursuing this position please follow the application instructions carefully. If you need this announcement in an alternate language or format would like to request accommodation or assistance in the application or assessment process or if you have questions please contact: Sabrina Brazzle
Other Position Information
Work Schedule and Location
This position is exempt from the provisions of the Fair Labor Standards Act and not overtimeeligible. Employees are paid on a biweekly schedule every other Thursday. Work hours are comprised of a 40hour work week typically Monday through Friday 8:00 AM to 5:00 PM. Variations may occur based on operational demands.
The work associated with this position is currently performed or conducted through a combination of teleworking onsite work and in person meetings. The role combines remote work from home with onsite reporting typically once per week. Onsite reporting frequency may vary based on business needs.
Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.
Union Membership: This position is not represented by a union
Class Code:PROJECT/PROGRAM MANAGER IV
Forbes named King County as one of Washington States best employers.
Together with leadership and our employees were changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a differenceCome join the teamdedicated to serving one of the nations best places to live work and play.
Guided by our True North we are making King County a welcoming community where every person can thrive. We value diversity inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting support and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply including Native American and people of color immigrants refugees women LGBTQ people living with disabilities and veterans.King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race color religion national origin sex (including gender identity sexual orientation and pregnancy) age genetic information disability veteran status or other protected class. Our EEO policy applies to all employment actions including but not limited to recruitment hiring selection for training promotion transfer demotion layoff termination rates of pay or other forms of compensation.
Required Experience:
IC
Employment Type
Full-Time
