Network Service â Computer Support Technician (CST) (Junior) GBH.082
Network Service â Computer Support Technician (CST) (Junior) GBH.082
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Salary Not Disclosed
1 Vacancy
Job Description
Torch Technologies is seeking a Network Services Computer Support Technician (Junior) to perform network and computer support for Air Force Human Resources Systems Division (AF HRSD.) The person that fills this position will advise and support work that involves the planning analysis design development testing quality assurance configuration installation implementation integration maintenance and/or management of networked systems used for the transmission of information in voice data and/or video formats. Support is provided to Information Technology (IT) Networks supporting the AF HRSD Portfolio which is responsible for the maintenance and sustainment of military and civilian legacy Human Resources (HR) Systems and the development of new IT capabilities which support AF personnel processes needed to acquire train promote and retire Total Air Force personnel. This position supports the AFLCMC/GB Business and Enterprise Systems Directorate (BES)/GBH Human Resources Systems Division at Randolph AFB in San Antonio TX.
Responsibilities:
This position requires a highly motivated individual. The individual possesses the advanced knowledge experience and recognized ability to be considered highly skilled in their technical/professional field. Possesses the ability to perform tasks independently and oversee the efforts of junior and journeyman contractor personnel within the technical/professional discipline. Demonstrates advanced knowledge of their technical/professional discipline as well as possess a comprehensive understanding and ability to apply associated standards procedures and practices in their area of expertise (Program Office Enterprise and Staff Level Support interface). This individual will perform work that includes but is not limited to:
Installing testing maintaining and upgrading computer operating systems and software and/or network operating systems software;
Performing Tier 1 Tier 2 and Tier 3 support for organizational IT systems and devices;
Performing help organizational desk support;
Perform organizational system access management and procedures required to grant network access;
Analyzing and recommending network requirements;
Recommending and maintaining network architecture and infrastructure;
Analyzing network workload;
Monitoring network capacity and performance;
Diagnosing and resolving network problems;
Recommending network backup and recovery procedures; and
Ensuring the rigorous application of information security/cybersecurity policies principles and practices in the delivery of network services.
Requirements
Required Qualifications:
Education
o Bachelors Degree in a related field and up to three years of experience in the respective technical/professional discipline being performed
o OR five years of directly related experience with proper certifications as described in the PWS labor category performance requirements three of which must be in the DoD.
Specific Work Experience
o Windows Operating Systems
o Unix .NET Java Java JavaScript etc.
o MS Office Applications MS Visio MS Excel MS Word MS Outlook.
Certifications
o Required to hold and maintain an IAT/IAM level II certification (Minimum of Security; equivalent or higher certification).
Security Clearance
o Ability to obtain and maintain a DoD Secret Security Clearance.
U.S. Citizenship required.
Preferred Qualifications:
AWS Cloud Solutions Architect Professional Certification (or equivalent Cloud related certification)
U.S. Citizenship Required for this Position: Yes
Job Type: Regular
Security Clearance: Secret
Schedule: MF; 85
Work Location: Randolph AFB Texas
Travel: Yes 010%
Relocation Assistance Available: No
Position Contingent Upon Award of Contract: No
Benefits:
Torch Technologies is proud to offer a stable and professional work environment a competitive salary and an excellent comprehensive benefit package including: ESOP participation 401(k) match and safeharbor contribution medical dental vision life insurance shortterm disability longterm disability flexible spending accounts Health Saving Accounts and Health Reimbursement Accounts EAP education assistance paid time off and holidays.
Applying to Torch Technologies:
Only those candidates invited for an interview will be contacted. Employment at Torch Technologies is contingent upon the successful completion of a comprehensive background check.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information citizenship ancestry marital status protected veteran status disability status or any other status protected by federal state or local law. Torch Technologies Inc. participates in EVerify.
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Required Experience:
IC
Employment Type
Full Time
