Clinic Cashier
Clinic Cashier
Posted on :
07-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-05-2025
Job Description
Primary Purpose
Under the immediate supervision of the Cashiering Supervisor performs cashiering functions patient account maintenance and auditing for the clinic management system. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decisionmaking that demonstrates awareness of and responsiveness to the ways sociocultural forces related to race gender ability sexuality socioeconomic status etc. impede or propel students faculty and staff.
Essential Functions
Process all patient payments to include payments made inperson online EFT or received via mail or telephone. Balance register with cash checks and credit card receipts daily; locate and correct errors before closing. Review/reconcile Explanation of Benefit ( EOB ) reports against insurance payments; review insurance company payments and post accurately to individual patient accounts. Review reports of prior day activity; audit and confirm all activity from previous day has been posted accurately and completely; make corrections as necessary; run monthly cash report and submit for review. Audit patient accounts (treatment codes payment plans faculty/patient assignment) to validate existing credits and process refund requests. Confirm and update patient contact information as needed to include address telephone number and email. Generate a printout of account activity for patients upon request; assist patients with questions regarding billing. Prepare and send past due letters and place follow up calls to patients with outstanding balances prior to referral to collection agency. Coordinate with collection agency regarding payments received on accounts already written off to collections. Maintain small inventory of dental products (e.g. teeth whitening kits) and process sales to patients. Perform all other duties as assigned by the Cashiering Supervisor or designee.
Minimum Qualifications
Knowledge of: Basic accounting/billing procedures/cashiering practices. Basic level Excel Word and email systems. Ability to: Balance cash drawer daily. Draft past due letters and contact patients for past due balances. Audit and analyze data from multiple sources. Accurately manage electronic patient files (EOBs patient statements correspondence). Experience: Minimum of one year experience in cashier capacity. Direct customer service experience. Education: High school diploma or equivalent. Working Conditions: Position is fulltime seven and onehalf hours (7.5) per day five (5) days per week. Occasional evening hours may be required.
Preferred Qualifications
Knowledge of: AxiUm or other patient management system preferred. Ability to: Demonstrate a high level of customer service Follow oral and written instructions. Project a professional image demonstrate strong interpersonal skills and communicate in a collegial and professional manner with administrators faculty staff students and public. Experience: Experience in a medical/dental setting helpful. Other: Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Under the immediate supervision of the Cashiering Supervisor performs cashiering functions patient account maintenance and auditing for the clinic management system. University of the Pacific recognizes that diversity equity and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decisionmaking that demonstrates awareness of and responsiveness to the ways sociocultural forces related to race gender ability sexuality socioeconomic status etc. impede or propel students faculty and staff.
Essential Functions
Process all patient payments to include payments made inperson online EFT or received via mail or telephone. Balance register with cash checks and credit card receipts daily; locate and correct errors before closing. Review/reconcile Explanation of Benefit ( EOB ) reports against insurance payments; review insurance company payments and post accurately to individual patient accounts. Review reports of prior day activity; audit and confirm all activity from previous day has been posted accurately and completely; make corrections as necessary; run monthly cash report and submit for review. Audit patient accounts (treatment codes payment plans faculty/patient assignment) to validate existing credits and process refund requests. Confirm and update patient contact information as needed to include address telephone number and email. Generate a printout of account activity for patients upon request; assist patients with questions regarding billing. Prepare and send past due letters and place follow up calls to patients with outstanding balances prior to referral to collection agency. Coordinate with collection agency regarding payments received on accounts already written off to collections. Maintain small inventory of dental products (e.g. teeth whitening kits) and process sales to patients. Perform all other duties as assigned by the Cashiering Supervisor or designee.
Minimum Qualifications
Knowledge of: Basic accounting/billing procedures/cashiering practices. Basic level Excel Word and email systems. Ability to: Balance cash drawer daily. Draft past due letters and contact patients for past due balances. Audit and analyze data from multiple sources. Accurately manage electronic patient files (EOBs patient statements correspondence). Experience: Minimum of one year experience in cashier capacity. Direct customer service experience. Education: High school diploma or equivalent. Working Conditions: Position is fulltime seven and onehalf hours (7.5) per day five (5) days per week. Occasional evening hours may be required.
Preferred Qualifications
Knowledge of: AxiUm or other patient management system preferred. Ability to: Demonstrate a high level of customer service Follow oral and written instructions. Project a professional image demonstrate strong interpersonal skills and communicate in a collegial and professional manner with administrators faculty staff students and public. Experience: Experience in a medical/dental setting helpful. Other: Experience and sensitivity in working with people of diverse backgrounds and cultures. Demonstrated experience in advancing social justice equity and inclusion in a university setting. Ability to engage and integrate culturally responsive practices and knowledge in their work.
Employment Type
Full-Time
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