Senior Developer Educator
Senior Developer Educator
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Salary Not Disclosed
1 Vacancy
Job Description
About ngrok Inc.
At ngrok we believe that doing networking the right way should also be the easy way. Over the last 10 years weve given developers and engineers simple interfaces for getting traffic into their apps and APIs without forcing them to deal with legacy proxies external load balancers or VPNs and were now part of the standard stack for more than 9 million developers at some of the worlds top technology brands like GitHub Okta HashiCorp and Twilio.
Over the last few years weve completely changed how that interface looks and works to make it easier more composable and infinitely flexible. We now give anyone who needs a front door to their apps or APIs powerful tools to orchestrate traffic secure public endpoints accelerate their services on a global network observe alltraffic passing to/from their network and much more. The ngrok that millions love and trust has been completely transformed for the better.
Theres never been a better time for users to pick up these new tools to deploy networks in ways that are both right and easy.
Who were looking for
First and foremost you love the idea of telling the story of this new shape of ngrok in every possible facet and format.
And youre unafraid of finding the best ways to tell that story despite a builtin cold start problem. You see we built all the new parts of ngrok to be composable and reusable which means there are nearinfinite possible use cases and problems to be solve with content. Our users dont just want generic advicethey need specific ingress and traffic management setups to solve their specific and painful problems and they dont want to search around and kludge together disparate advice. They came to ngrok because we simplify networking obsess about the customer experience and sweat the small stuff and youre excited about advocating for that in everything you write and do.
You work productively and happily in a gotomarket team that also encompasses marketing community technical sales and customer success.
Because ngroks marketing team is small and precise youre comfortable and thrive as a key face of our company. It also means tons of possible surface area to pick up side quests and take the lead on launches or new initiatives that will be highly visible both internally and to our builtin audience of 9 million.
Youre also happy with a hybrid position based out of SF checking in to our office on Tuesdays and Wednesdays.
Youll spend your time:
- Writing helpful blog posts and howto guides that give back more than they try to take and teach users how to use ngrok as an API gateway.
- Guiding the path of our content calendar with your knowledge expertise and opinions.
- Making our product launches sing with new opportunities and optimizations.
- Working with our community manager and sales team to pluck single conversations from the great firehose of ideas and transform them into content that solves the problems of many.
- Keeping a close eye on the onboarding experience and user journey across all our content and making key improvements.
- Noodling on a content side quest or two of your own design like opeds giving life to our engineering blog program competitive analyses networking deepdives and beyond!
Youll have the skills to get that (and more!) done if you have:
- A deep history of writing to developers engineers and other technical audiences especially when done so creatively and with personality.
- Built or written about API gateways and ingress providers (aka Kong Solo Tyk NGINX etc).
- Feisty opinions on how to manage APIs whether thats on OpenAPI specs to traffic management to anything inbetween.
- Excellent research interviewing and communication skills around technical topics.
- Scars from wrestling with northsouth Kubernetes networking.
- An understanding of both the problems that piss off DevOps engineers and the tools that let them once again love the act of orchestrating infrastructure.
- A love of writing and a style you confidently claim as your own.
Bonus points if you have:
- Software development experience either in a former role or having built apps APIs or websites as a hobbyist.
- Some bright ideas hardearned from any other type of content creation like videos livestreams diagrams/animations (think Sam Rose or Josh Comeau!).
- Spoken publicly about technology whether thats standing on stage giving a talk or demoing an API gateway during a livestream.
- An active ngrok account!
Compensation
Tier 1 (SF LA Seattle NYC): Minimum salary of $160000 to maximum $200000
Job level and actual compensation will be evaluated based on factors including but not limited to qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) internal equity with other team members market data and specific work location. We provide an attractive mix of salary and equity.
#LIHybrid
All candidates must be USbased and legally authorized to work in the United States.
If your experience is close but doesnt fulfill all requirements please apply. ngrok is on a mission to build a special company. To achieve our goal we are focused on hiring people with different backgrounds perspectives and experiences!
Benefits
Compensation for this role depends on level but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare dental and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
Required Experience:
Senior IC
Employment Type
Full Time
