Administrative Associate II - Wilmington RC
Administrative Associate II - Wilmington RC
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$ 31200 - 49340
1 Vacancy
Job Description
Description of Work
Position is funded in part through federal funds.
**Position is eligible for a hybrid remote teleworking schedule to include weekly onsite work hours.**
Recruitment Range: $31200 $40416.00
The NC Department of Health and Human Services (DHHS) in collaboration with its partners protects the health and safety of all North Carolinians and provides essential human services.
The Division of Services for the Deaf and the Hard of Hearing (DSDHH) assures equal access to North Carolina citizens who are Deaf Hard of Hearing and DeafBlind.
The Administrative Associate II position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf hard of hearing or deafblind.
Job responsibilities include the following:
- Responsible for training regarding inhouse office procedures for new staff
- Handles end of day closing processes for the regional center
- Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers
- Responsible for logistics and taking minutes associated with meetings
About the NC Division of Services for the Deaf and Hard of Hearing (DSDHH):
The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf Hard of Hearing or DeafBlind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives especially their health and wellbeing.About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website forbenefits.Knowledge Skills and Abilities / Competencies
Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:Computer skills and knowledge of programs to effectively use Microsoft Word Excel Outlook PowerPoint and Publisher
Answering multiline telephones
Scheduling and coordinating appointments and meetings; taking and generating meeting minutes
Maintaining files and database records and attention to details
Creating documents including Calendars of Events and fliers drafting correspondence/ memorandums and generating reports
Management preferences will be given to candidates with:Exceptional Customer Service
Ability to use TTY and video phone
Knowledge of the programs of the Division of Services for the Deaf and the Hard of Hearing.
Basic knowledge of working with consumers with various degree of hearing loss.
Basic sign language skills is a preference and must be willing to learn if there is no prior possession of these skills
Maintaining office equipment supplies and inventories
- Processing mail
- Working with various filing systems
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. SeeEducation and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience;
OR
an equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD214 Member4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at .
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
For technical issues with your application please call theNeoGov Help Line at. If you have a technical issue with your Government Jobs account please call their Help Line at.
Required Experience:
IC
Employment Type
Full-Time
