Operations Expert
Operations Expert
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Job Description
Our jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build an experience that is memorable and unique. Our Operations Experts take the initiative to deliver a wide range of services across all front of house activities that guide guests through their entire stay. Their role takes ownership of the guest experience in the main areas of the hotel with a guest first mindset. They are empowered to move about their space across front desk food & beverage housekeeping and do what needs to be done. Whether processing operational needs addressing guest requests completing reports delivering quality meals or sharing the highlights of the local area the Operations Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs accidents injuries and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand sit or walk for an extended period of time. Reach overhead and below the knees including bending twisting pulling and stooping. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
