Employee Experience Strategist-(Hybrid)

Greetings!

Our client is the worlds largest credit union with over 10 million members over $149 billion in assets and over 23000 employees.

Our client Navy Federal Credit Union is seeking an Employee Experience Strategist (HR)Hybrid in Winchester VA/Pensacola FL. You seem to have a rocksolid profile and your overall background seems to be a great match for the position.

Please review the below information for clarity on the position description.

Description:

To assist in setting division level strategy and serve as a key stakeholder in employeefocused programs projects and initiatives that align with the enterprises employeepowered focus. Works in tandem with executive leadership to translate blend and align enterpriselevel strategy and culture; offer strategic workforcedriven solutions. Plan develop and implement processes trainings initiatives and manage employeefocused feedback channels. Works independently with governance from senior management and executive leadership.

Serves as a subject matter expert in employee engagement.

Job Responsibilities:

• Assist with influencing and setting strategy enabling employee experience by providing insightrich recommendations based on team member experience and industry trends
• Assist with managing employee experience programs with iterative and continuous improvements that shape the future workforce and bolsters commitment to listening and responding to employee concerns
• Participate in the development of change management strategies tools training materials and resources to help leaders successfully implement and drive results that support effectiveness and the overall employee experience
• Support presentations to executive leadership messages that reinforce programs initiatives culture morale boosters and reporting on employee satisfaction using the latest data
• Analyze and share insights on leadership performance trends from sources such as but not limited to annual Enterprise Engagement Survey Leader 180 Program Engagement Champion Program and branchlevel surveys to senior leaders
• Leverage data and industry insights to recommend improvements to processes impacting the employee experience

• Support the determination of leadership development opportunities and collaborate with business partners to support employee engagement and retention activities
• Assist with driving employee engagement by identifying opportunities to collect employee feedback glean insights share key themes with senior leadership and partner on a variety of initiatives
• Support enterpriselevel recognition platforms advance and maintain scalable recognition programs/opportunities
• Regularly participate in reporting key data program activities and achievement metrics to senior leadership.
• Assist with training and supporting leaders on engagement retention onboarding/off boarding (employee lifecycle)
• Participate in employee experience planning and knowledge sessions with managers and supervisors
• Nurture a forwardlooking optimistic internal culture and winning vision to keep employees connected to culture and current strategic goals
• Perform other duties as assigned.

Job Qualifications:

• Innovative thinker proactive mindset and enthusiastic
• Excellent communication and organizational skills
• Proven track record in leading and managing change
• Ability to effectively define communicate and promote cultural change
• A genuine and heartfelt passion for people and their experience of work
• Ability to address sensitive information and difficult situations with tact discretion and confidentiality
• Demonstrated ability to leverage data/metrics to measure program effectiveness and identify areas of opportunity
• Experience and skill with digital collaboration tools and Microsoft Office Suite and SharePoint
• Demonstrated ability to work with people at all levels from handson operational workforces to senior stakeholders
• Experience leading or delivering employee engagement activities that feature a strong element of employee voice
• Advanced skill analyzing statistics and reports to determine business performance and trends
• Extensive experience researching compiling and documenting data business processes and workflows
• Experience in market/consumer research project management and analysis of strategic planning initiatives
• Significant experience in managing crossfunctional multidimensional teams and projects of the highest complexity which have business risk and impact
• Significant experience in managing multiple priorities independently and/or in a team environment.
• Advanced skill presenting findings conclusions alternatives and information clearly and concisely
• Knowledge of project lifecycles and management methodologies
• Working knowledge of policies procedures instructions automated systems software and NCUA policies instructions and regulations
• Knowledge of functions philosophy operations and organizational objective
• Bachelors degree or equivalent work experience