Scheduling Coordinator
Scheduling Coordinator
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Job Description
Senior Helpersis the nationspremierprovider of inhome senior care and the first national inhome care company to be recognized as aGREAT PLACE TO WORK 6 YEARS IN A ROW!
Come join the company voted2023 READERS CHOICEby Harrisburg Magazine forBest HomeCare Company!
We are actively looking fora full timeScheduling Coordinator based in our York PA office.
Primary Responsibilities (including but not limited to):
- Under direct supervision of the Care Managerselect schedule and coordinate caregivers based on assessment and care plan information for new and existing clients. Regular Work week office scheduled hours are Monday Friday 8am4pm.
- Maintain all scheduling of caregivers and respond to situations where scheduling conflicts emergencies and/or callouts arise. Company schedule must be complete for the next business day/weekend before leaving for the day
- Track and record in Matrix Care all instances of assignment refusals callouts late arrivals early departures etc. and share information with theCare Manager on a regular basis as determined.
- Communicate with the Care Manager regarding areas of need for additional caregivers based upon client load/location.
- Audits time cards on a regular basis to ensure hours match scheduled hours
- On Call rotating evenings during the week.
- Other duties as assigned by Care Manager
Qualifications:
- Minimum of one year in a staffing/recruiting position
- Professional experience in the field of customer service
- Knowledge of general healthcare staffing requirements
- Team player excellent communication skills adaptable in different situations possesses excellent client interaction skills able to multitask and work independently.
- Must have experience using telephones with multiple lines multitask on several calls and maintain professionalism and patience with a fastpaced environment
- Excellent problemsolving abilities are a requirement schedule conflicts are bound to arise that will require creative solutions
Benefits:
- $19/hr starting wage
- Biweekly performance based bonus potential of up to $3250 per year
- 2 weeks paid vacation 8 paid company holidays
- Eligible for Medical Dental Life Insurance Short Term Disability Insuranceand more after 30 days
- OnCall Pay
- Opportunities for advancement
Join a team that makes a difference in the lives of our clients and their families. If you are looking for a career that offers professional growth a positive work environment with team morale and camaraderie a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence Senior Helpers of (York) is the company for you.
Required Experience:
IC
Employment Type
Full-Time
