drjobs Front Office Associate GRE FOE

Front Office Associate GRE FOE

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1 Vacancy
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Job Location drjobs

Goa Velha - India

Monthly Salary drjobs

INR 360000 - 450000

Vacancy

1 Vacancy

Job Description

Job Description:
Kish Hospitality Consultant is seeking a dynamic and servicedriven Front Office Associate to join a prestigious luxury resort in Neral Maharashtra. If you have a passion for hospitality exceptional guest service skills and experience in highend hotel operations this is an opportunity to be part of an elite hospitality experience.
Responsibilities:
  1. Assist the Front Office Supervisor in managing all front desk operations.
  2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area.
  3. Handle guest checkins and checkouts efficiently and accurately.
  4. Respond to guest inquiries complaints and requests in a timely and professional manner.
  5. Assist in reservation management including inputting and updating guest information in the system.
  6. Ensure the lobby and reception area are clean tidy and presentable at all times.
  7. Provide administrative support including answering phone calls taking messages and handling mail and packages.
  8. Process financial transactions including collecting payment issuing receipts and balancing cash.
  9. Collaborate with housekeeping and maintenance departments to address guest needs and resolve any issues.
  10. Maintain a positive and friendly attitude towards guests colleagues and management.

Experience & Education Required:
  1. Bachelor s Degree in Hospitality Management.
  2. Proven experience of 23 years in a supervisory role with a 5 star hotel such as Oberoi Taj ITC Marriott Post Card Hyatt Hilton and likewise
  3. Strong understanding of food and beverage service including wine and spirits knowledge.
Key Skills and Attributes:
  1. Exceptional leadership and team management skills.
  2. Excellent communication and interpersonal abilities.
  3. Ability to work under pressure in a fastpaced environment.
  4. Strong attention to detail and commitment to delivering highquality service.
  5. Flexibility to work shifts including evenings weekends and holidays

communication,management,leadership,team management,administrative,front office assocate,financial transactions,interpersonal abilities,administrative support,interpersonal skills,food and beverage service,hotel management,front office,reservation management,attention to detail,customer service

Employment Type

Full Time

Company Industry

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