Operations Coordinator (Remote)
Operations Coordinator (Remote)
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
About Us
Crushvertise is a fastmoving eCommerce company that builds and scales its own brand no clients no fluff just performance and results. We value speed structure and people who take ownership.
We re hiring an Operations Coordinator who can do a little bit of everything and do it really well. From writing clean SOPs to backing up our customer service team to organizing admin tasks across departments you ll be the glue that keeps ops running smooth behind the scenes.
What You ll Be Doing
SOP & Documentation Machine
Turn messy processes into clean usable SOPs. You ll map out steps record Looms write documentation and update them regularly.Customer Support (Backup Overflow)
Help cover chat email and DMs when volume spikes. Be clear helpful and quick. Occasionally hop on a call if needed you won t be on phones all day but you shouldn t flinch at it either.Admin & Task Management
Own recurring admin checklists update trackers format reports QA data and back up any part of the business that needs extra hands.FollowUps & Coordination
Chase vendors follow up on late shipments confirm bookings or wrangle missing links if it needs to get done you figure it out and follow through.Support for Operations Executive Tasks
Work closely with the ops team and execs to take things off their plate. Research document organize support and do it all without being asked twice.
Requirements
Who You Are
Exceptionally organized and obsessed with process
Strong written communicator your docs are clean and easy to follow
Can handle basic customer service like a pro polite fast and onbrand
Proactive resourceful and always three steps ahead
Confident picking up the phone when needed
Naturally flexible you like being the goto for can you just
Bonus points if you ve worked in eCommerce or remote operations before
Tools You ll Likely Use:
Google Workspace (Docs Sheets Drive)
ClickUp
Slack
Loom
Amazon
Shopify
Re:Amaze/RichPanel/Gorgias
If you ve got a very organized eCommerce brain a processobsessed soul and the kind of phone presence that makes people listen you ll thrive here.
Employment Type
Full Time
