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1 Vacancy
Responsibilities :
Assist to coach and train sales assistant in products knowledge and customer service standards.
Assist in achieving monthly sales target of the shop.
Assist in monitoring stock delivering & processing.
Assists in stock replenishment activities
Assists in Stocktake (routine adhoc and/ or annual)
To perform duty as according to all Operational and Customer Service SOPs as well to make Sales Assistants are following the same.
To assist in product display arrangement and visual merchandising.
Stand in for Assistant Shop Manager if needed to handle departmental operations and ensure consistency in the standard of retail operations.
To assist in maintenance and cleaning of shop premises.
To assist in stock take (routine adhoc & annual) as and when required.
Update to Shop Manager on staff performance.
Update to Shop Manager if any Customer feedbacks.
Implement/execute sales & promotion plans as and when required.
Any other legal assignments requested by management from time to time.
Qualifications :
Requirement:
SPM with at least 2 years experience as Supervisor in retail industry / Diploma with at least 2 years as Sales Assistant (or equivalent)
Have passion with Sports and retail industry
Proven small team leadership and management skills.
Have knowledge in analytic problem solving and decisionmaking skills.
Good customer service communication and interpersonal skills.
Willing to work long hours weekends public holidays and shift duty.
Additional Information :
Along with your benefits package we also offer a wide range of perks for our colleagues:
Reward Recognition and Opportunities
Frasers Champion Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits owned it or been relevant.
Fearless 1000 By October 2025 we want our share price to hit 10. If that happens for 30 or more consecutive trading days all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses worth from 50000 to 1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.
*subject to terms and conditions
Frasers Festival an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe hosting a MEGA brand village guest speakers from the worlds biggest brands evening entertainment the ultimate Frasers Fearless Fitness Challenge and much more.
CEO Sessions Once a quarter we offer 20 employees the opportunity to attend our CEO Sessions ran by our CEO and leadership team. Employees have the chance to connect network and submit questions around specific topics such as our Sports or Luxury business.
Retail Reconnect In order to build the planets most admired and compelling brand ecosystem all employees must understand our business product and customers. Each financial year Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline and to bring ideas back to the office which will improve how we work.
Employee Welfare
Frasers Fit Our Everlast Gyms Team are on a mission to make our workforce the best and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical Financial & Mental wellbeing. The app is accessible for every employee and includes training nutrition and lifestyle advice all completely free.
Retail Trust We know that its not just about physical health mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline wellness hub counselling and financial/legal support.
Whats next
Our Recruitment Team will be reviewing applications and all candidates will receive a response whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
Remote Work :
No
Employment Type :
Fulltime
Full-time