Patient Financial Accounts Manager

At the Great Falls Clinic Hospital we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork compassion and an opportunity for professional growth.

POSITION OVERVIEW:

The Patient Financial Services Manager has general oversight of the patient financial functions for Great Falls CLinic & Hospital. THis individual ensures efficient and effective management of billing collections and customer service. The PFS Manager ensures timely and accurate billing of all services rendered including insurance claims and patient statements as well as monitor accounts receivable aging and implement strategies to improve collection rates and reduce bad debt. The PFS Manager oversees the resolution of patient inquiries and disputes regarding billing and financial matters and maintains accurate patient account records to ensure compliance. Prepare and present financial reports related to billing collections and account receivables utilizing data analytics to monitor KPOIs for the Patient Financial Services Department. This individual develops and implements programs to assist patients in understanding their financial responsibility and payment options and ensures staff are trained to provide excellent patient financial counseling support. The PFS Manager acts as a liaison between patients insurance companies and various departments within the organization to facilitate communication and problem resolution.

EDUCATION:

• High school diploma or equivalent required
• Postsecondary degree in business healthcare or equivalent experience preferred

EXPERIENCE:

• Previous Supervisory experience
• Five (5) years of healthcare (Hospital and Clinic) experience preferred.
• Two (2) years of experience in supervisory or management roles preferred.

LICENSE/CERTIFICATIONS:

• Certification in Patient Financial Services preferred.

KNOWLEDGE/SKILLS/ABILITIES:

• Strong verbal and written communication skills
• Excellent conflict resolution skills.
• Problemsolving skills
• Selfmotivated and selfstarting
• Training and education
• Use of usual and customary equipment used to perform essential functions of the position.
• Position will be onsite and not remote.

NOTICE OF PREEMPLOYMENT SCREENING REQUIREMENTS:

If you receive a job offer please note all offers are contingent upon passing a preemployment screening which includes:

• Criminal background check
• Drug Screening
• Health and Immunizations Screening

ABOUT US:

In 1917 four visionary medical leaders opened a worldclass comprehensive health care center with an integrated team of specialists and a personal approach to wellness far from an urban center. Today we are focused on becoming Montanas healthcare provider of choice.

We are committed to recruiting the most contemporary medical staff harnessing the power of the latest medical technologies continually striving for advancement and above all working as a team to meet the health needs of the 250000 residents living in our 17 local counties.

Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety evidence based exceptional care compassionate customer service great work environment and innovation/technology.

ABOUT GREAT FALLS:

Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating not only on the Missouri River but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic impactful team in a family friendly community Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.

EQUAL OPPORTUNITY EMPLOYER:

Great Falls Clinic LLC is an Equal Opportunity Employer (EOE/AA/MF/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status race color gender sexual orientation religion national origin age disability or any other basis protected by applicable law.

Required Experience:

Manager