Specialty Gas Sales Support Specialist
Specialty Gas Sales Support Specialist
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Job Description
Location:
Long Beach CA Management Regional OfficeHow will you CONTRIBUTE and GROW
Sales Support SpecialistLong Beach CA
The primary objective of this position is to provide a superior level of support to the outside sales force. This position will act as the liaison for the sales representatives and other internal departments such as accounts receivable customer service operations branch associates and other departments as may be necessary. The main focus of the position will be to submit quotes track orders and deliveries enter and update contracted pricing provide timely research/resolution to customer issues and requests for information. This position will support numerous account managers/sales representatives. You will be responsible for the following tasks and other tasks as assigned:
Maintain a high level of customer service by assisting sales force via telephone email fax or in person.
Handle busy incoming telephone orders and email orders/inquiries in a professional manner.
Daily communication with sales force personnel regarding quotes order status deliveries back orders and issues pending.
Ability to create customer usage reports and sales impact analysis via data extraction from SAP BW Power BI and Sales Force Complete customer follow up on quotes inquiries order status (expedite orders) deliveries and issues resolved.
Create quotations based upon sales reps input.
Create and maintain customer files with proper documentation.
Work with retail branch personnel to stock appropriate product levels as requested by sales representatives.
Submit and update contract pricing obtain approvals as needed.
Assist accounts receivable with problem invoices research and gather supporting documentation and submit corrections as required.
Identify urgency of order and report to necessary departments.
Communicate with the operations department customers urgent needs and stock on hand.
Order and distribute sales and marketing related information.
Accurately complete all daily weekly monthly paperwork on a timely basis.
Assist sales in managing equipment/field assets. This includes tracking and documentation.
May be called on to help coordinate activities and events as required for both internal and external events and meetings.
Adhere to all company policies and safety procedures and guidelines.
Work designated or voluntary overtime as required (may include weekends).
Attend weekly departmental meetings and safety training as required.
Ensure proper and full time use of PPE.
Lead and promote safety attend safety meetings and strictly observe safety rules.
Ensure any injury or accident is reported immediately and investigated promptly.
Comply with all company policies.
No relocation assistance is offered with this position.
Must be able to operate in a drugfree workplace.
Are you a MATCH
Required Qualifications and Competencies: Specialty Gas Sales Support Specialist
To excel in this dynamic and crucial role the ideal candidate will possess a robust combination of technical expertise practical experience and essential interpersonal skills. We are seeking a highly motivated and detailoriented individual who can seamlessly integrate sales support functions with the specialized demands of specialty gas coordination.
Required Qualifications:
- Extensive Knowledge of Specialty Gases: A deep understanding of various specialty gases their properties applications and handling requirements is essential.
- Proficiency in Gas Coordinator Duties: Thorough comprehension of the daily responsibilities and processes associated with a Gas Coordinator role is mandatory.
- Experience with Google Sheets: Demonstrated strong proficiency in utilizing Google Sheets for data management analysis and reporting is a critical requirement.
- Minimum Experience:
- A minimum of one (1) year of proven experience in a Gas Coordinator role.
- A minimum of one (1) year of experience in basic sales support duties.
Required Competencies:
- Strong Communication Skills: Excellent verbal and written communication skills are necessary to effectively interact with internal teams external sales and potentially customers.
- DetailOriented: A meticulous approach with a strong focus on accuracy is crucial for managing quotes part numbers and technical information related to specialty gases.
- Time Management Skills: Proven ability to prioritize tasks manage deadlines effectively and work efficiently in a fastpaced environment is essential.
- Relationship Building: Demonstrated ability to build and maintain positive and collaborative working relationships with our outside specialty gas sales team is critical for success in this role.
Pay range $27$32.00 Hourly
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for fulltime employees.
We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.
Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.
Your differences enhance our performance
At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
