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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
1. Supervise lead train and coach a geographically disbursed team of wealth support specialists
2. Oversee daily execution of the functions of wealth support specialists and serve as first escalation point
3. Work closely with the Wealth Advisory Group Support leader to regularly review establish and communicate differentiated goals for roles in the support org and ensure accountability and identification of performance gaps as well as opportunities for growth and development.
4. Conduct effective performance evaluations and conversations to include linking performance and behavior to established goals; providing concrete examples to support ratings; seeking feedback from stakeholders
5. Ensure compliance with internal controls operational procedures relationship management support and risk management policies through regular review and dissemination (where needed) of exception reports and key performance indicators
6. Work with support leadership and business continuity planner to understand roles and responsibility in business continuity plan and train support teammates accordingly
7. Partner with sales leadership and advisors to assist in sales and client acquisition activities through ongoing support coaching and oversight of relationship management activities.
8. Work with support leadership and regional leadership to understand and manage support to advisor gearing ratios and provide suggestions and recommendations for changes and realignments (in conjunction with RMD).
9. Responsible for recruiting diversity equity and inclusion priorities retention and recognition of support teammates in assigned region.
10. Serve as the firstline resource for teammates in your org on matters related to the interpretation and application of policies and procedures that relate to the execution of their duties.
11. Where applicable represent the needs of specialtyfocused support teammates on working groups and committees designed to illicit feedback or input on the potential impacts of policy and procedure changes.
12. Where applicable work with Group Support Leaders and partners to develop specialtyspecific training for specialtyfocused support teammates.
13. Ability to travel up to 25%
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Undergraduate degree or equivalent workrelated experience
2. Five years of previous banking or other financial institution experience with an emphasis in operations or administration
3. Excellent organizational verbal and written communication skills
4. Flexible; able to adapt to change as well as determine and focus on top priorities in a fastpaced environment with multiple priorities
5. Strong knowledge of banking fiduciary and wealth management systems solutions and offerings
Preferred Qualifications:
1. Six years of previous banking or other financial institution experience with an emphasis in operations or administration
2. Demonstrates strong investment wealth management treasury services consumer and commercial credit and deposit knowledge to successfully support a team of advisors with all product discussions and offerings.
3. Previous leadership experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Required Experience:
Unclear Seniority
Full-Time