iSeries/AS400 Admin (8-14 years)
iSeries/AS400 Admin (8-14 years)
Posted on :
06-05-2025
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1 Vacancy
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Job Description
Gaming:
Welcome to the world of landbased gaming. At Light & Wonder its all about the games and our Gaming team builds cuttingedge technology products and content for the most iconic casinos and operators across the globe.
Position Summary
Essential Duties and Responsibilities:
- Act as third level technical support for all inbound calls providing 24*7 Infrastructure/Application Status surveillance utilizing monitoring reporting & ticketing software.
- Update tickets as required by standard procedures review assess and complete customer service requests for technical support and escalate to Supervisor if needed.
- Active and regular maintenance of AS400/iSeries servers without assistance
- Drive and execute all AS400/iSeries server administrative tasks without assistance
- Troubleshoot all issues related to AS400/iSeries server administrative tasks without assistance
- Drive proactive tasks for AS400/ iSeries servers without assistance
- Document and develop next level AS400/iSeries administrators within team
- Provide timely response to and follow up with customers for all alerts & tickets via email or phone.
- Ensure timely resolution to trouble tickets review and general clean up of Ticket queue.
- Properly document customer interactions while routing and redirecting problems to correct resources
- Recommended procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures products and services
Qualification Requirements:
Required Experience:
- Experience in Data Center ITOC NOC or MSP industry experience preferred but not required
Preferred Experience:
- Must be flexible schedule to accommodate a 24/7/365 industry; weekends holidays and odd hours
- Familiarity with using ticketing and IT monitoring tools Microsoft Excel Visio.
- At least 46 years experience preferably more administering IBM i running on Power Systems servers
- At least one major system hardware upgrade (for example POWER7 to POWER8 POWER9 POWER10)
- At least one major operating system upgrade (for example IBM i 6.1or 7.1 to 7.27.37.5)
- At least one full system restore (as if from a sitedown crash)
- Some experience in managing partitioned systems
- Strong experience in using journaling especially remote journaling
- Understands the differences between independent ASPs SYSBAS and traditional ASPs
- Understands the functional differences between logical replication and clustering
- Keeps up with Technology Refreshes and has an awareness with new features and functions
- Some experience managing IBM i with SANattached storage
- Working knowledge of the HMC
- Strong familiarity with the latest Memo to Users and v7.2 TR 2
- Experience with Virtualized I/O (i hosting i VIOS)
- Must be capable to executing all AS400 administrative tasks without assistance
- Must possess strong interpersonal skills and have the ability to interact with all levels of employees in a professional manner.
- As an essential function of this position the employee must be able to handle high levels of stress satisfactorily and be congenial with other employees and customers at all times.
- The Data Center/ITOC/NOC is a fastpaced environment critical thinking is essential. Ideas need to be extrapolated from one situation to another.
- Familiar with Windows SQL and VMware and network equipment like routers switches firewalls etc.
- Working knowledge of help desk software databases and remote access methodologies
Knowledge Skills and Abilities:
- Excellent verbal and written communication skill
- Ability to manage and troubleshoot issues requiring problem resolution
- Ability to work with others to accomplish business objectives
- Must be highly organized selfstarter
- Strict adherence to company policies confidentiality and mature judgment must be demonstrated at all times.
- Assigned duties should be performed in a timely and accurate manner
Mandatory Technical Skills
- Monitoring iSeries Server Storage Database
- Configuring Backups & Restoration
- PTF Installation and Upgrade
- Performance Analysis
- System Management
- Objects and User Profiles Audit
- Server Security understanding
- Operating HCM
- System Resources (OUTQs iSeries devices) Maintenance
- Review Journal Receivers & Management
- Audit Software Licenses to alert before the license expires
- Monitor the Status of essential Jobs on iSeries
- Monitor Critical System Messages
- Review System Settings
- Purge Old Spool Files
- IFS Growth Monitor and Objects Audit
- Monitor Physical Files Objects/Damaged Files
- Review System Audit Levels
- Performance Analysis & Capacity Planning
- iSeries User Profile Maintenance
- High Availability (HA) support /troubleshooting
Education:
- Bachelors degree in Computers or Computer Applications or Information Technology (. CS CA CT IT)
- Associates degree or Technical school is highly recommended with a strong knowledge of computer functionality
Physical Requirements:
- This position requires morning evening and graveyard shifts on rotation from office.
Working Conditions:
- The work conditions are representative and typical of similar jobs in comparable organizations
naling HMC management etc.
- Should possess the knowledge and ability to do failover testing from Production to DR system in a HA software replication environment.
- Advanced knowledge of setting up managing and administering HA replication software such as MIMIX iTera Power HA Maxava etc.
- Sound experience in Backup/Recovery using BRMS VTL
- Average CL scripting skills is a requirement.
- Should be an expert with handson knowledge and experience on various IBM Power System models.
- Ability to independently plan and lead an AS/400 migration and implementation project team is critical.
- Public cloud (especially Azure/AWS/GCP/IBM) knowledge would be an added advantage.
- Knowledge of AS/400 Migration and implementation from Onpremises to Skytap on Azure or any other public/hybrid cloud would be a key differentiator.
- The Data Center/ITOC/NOC is a fastpaced environment critical thinking is essential. Ideas need to be extrapolated from one situation to another.
- Familiar with Windows SQL and VMware and network equipment like routers switches firewalls etc.
- Working knowledge of help desk software databases and remote access methodologies
- Good understanding of ITIL modules like Incident Asset Problem and Change Management.
Qualifications
Preferred Skill:
- Sound hands on experience in working on AS/400 environments as a System Administrator with experience in LPAR administrator System Capacity & Performance tuning OS & other thirdparty Software installation upgrade and maintenance.
- Experience working in international business environments with complex AS/400 environments either onsite or in the cloud
- Experience in architecting Hardware system & OS upgrades is key. Good knowledge on IBM iSeries OS upgrade to V7R4 & V7R5
- Hands on experience in Monitoring Tools; HA: PowerHA and BRMS software.
- Familiarity with third party monitoring software will be an added advantage.
- Knowledge of performing Performance Tuning of the AS/400 environment.
- Experience in installation configuration and maintenance of AS/400 hardware software networked related devices and AS/400 clientaccess software jour
Employment Type
Full-Time
Key Skills
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