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At Ontario Health we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes experiences and value. How we work together is reflected through our five values: integrity inspiration tenacity humility and care.
What Ontario Health offers:
Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type:
Fully paid medical dental and vision coverage from your first day
a health care spending or wellness spending account
a premium defined benefit pension plan
three personal days and two float days annually
three weeks vacation to start (for individual contributors) increasing to four weeks after two years
career development opportunities
a collaborative valuesbased team culture
a wellness program
a hybrid working model
participation in Communities of Inclusion
Want to make a difference in your career Consider this opportunity.
Want to make a difference in your career Consider this opportunity.
As a key member of the Provincial Resource Centre (PRC) Organ the Coordinator will provide coordination operational and administrative support to facilitate the seamless functioning of 24/7 services provided by the PRCOrgan area.
The successful applicant should be able to work effectively as part of a dedicated team and be passionate about supporting the Clinical Managers Clinical Specialists and Clinical staff members in the provision of 24/7 donation and transplantation services. The individual will be interested in learning about the organization and will be able to see their daily activities in the context of organizational goals. As the first point of contact for key internal and external stakeholders this individual will demonstrate professionalism tact diplomacy and excellent judgement and decisionmaking skills.
Here is what you will be doing:
Planning and coordinating PRCOrgan specific meetings through scheduling developing agendas and meeting materials preparing minutes and summaries recording and distributing minutes and action items within 7 business days and assisting in resolving issues arising from meetings
Responsible for drafting formatting editing and proofreading PRCOrgan operational forms and labels to ensure accuracy of grammar and detail relevant for correct use and Health Canada requirements
Assisting with onboarding of new clinical staff including coordinating flight vector and GO PKI access access to software systems access to required hardware managing PRC locker and mailbox distribution
Provides backup coverage for the Inventory Assistant Organ including promptly responding to weekly organ supply inventory requests; preparing Purchase Orders (PO) and/or Purchase Requisitions (PR) maintaining inventory records (including damaged or expired inventory logs) for Health Canada auditing
Closing orders; ensuring packing slips are filed with corresponding PO/PR and notifying TGLN Accounting of completed/noncompleted order status for invoice payment purposes
Conducting annual vendor evaluations
Responsible for annual registration of HWIN/Daniels
Tracking metrics preparing reports providing basic analysis and keeping accurate files of PRCOrgan supply ordering/spending patterns
Arranging semiannual preventative maintenance inspections for fridges / freezer
Preparing and formatting iMonnit temperature reports to ensure PRC fridges / freezer meet Health Canada regulations
Promptly responding to equipment defect/repair requests; making all arrangements for shipment of and repair of equipment including arrangements for loaner equipment when required; maintaining equipment repair records
Responsible for arranging regular maintenance for equipment (e.g. kidney pump inspections) and maintaining maintenance records for Health Canada auditing
Responsible for ensuring each regional transplant program has access to a sufficient number of functioning kidney pumps on a weekly basis; liaises with regional transplant program contacts and arranges with Apple Courier for the delivery/pickup of pumps for redistribution throughout the province as required
Responsible for updating TGLN vehicle license plate stickers annually
Responsible for creating and maintaining the TSP/TSPID weekly oncall schedule; creating a doodle poll semiannually to establish availability for schedules; creating maintaining/updating and posting completed schedules; facilitating lastminute change requests/switches from TSP/TSPID group; communicating to 24/7 staff when changes to the posted schedule have been made
Responsible for maintaining the Manageroncall (MOC) and Administrative oncall (AOC) schedule; maintaining/updating and posting completed schedule; facilitating lastminute change requests/switches from MOC/AOC group; communicating to 24/7 staff when changes to the posted schedule have been made
Responsible for regularly collaborating with 30 external and remote TGLN stakeholder contacts to create and maintain the monthly oncall schedules for: External Transplant oncall External Lab oncall OTDC oncall and External Tissue oncall; creating maintaining/updating and posting completed schedules prior to the start of the next month; updating schedules daily as required when changes are made; communicating to 24/7 staff when changes to the posted schedules have been made
Manages the scheduling module for the Organ Allocation and Transplant System (OATS) including transcribing oncall schedules and making regular updates from transplant programs to ensure notifications are distributed to the correct clinicians
Responsible for maintaining an accurate Recovery Staff Credentialing website for recovery staff
Producing and verifying timesheet report submissions in Workday for 40 24/7 PRCOrgan staff in collaboration with PRC (Organ) Clinical Managers
Managing calendars and booking meetings for PRC (Organ) Clinical Managers (x2);
Maintaining the Provincial Resource Centre phone system contact list including adding new contacts and updating information when required
Maintaining of PRC Organ resource binder including updating contact information for transportation companies and emergency service providers
Maintaining and setting up accounts with transportation companies to facilitate team transportation on organ donor recoveries.
Coordinating with Hospital Programs to obtain OHIP billing information (i.e. when donor does not have OHIP and recipient OHIP is required)
Responsible for ensuring office supplies (pens paper batteries wipes; sanitizer etc..) forms labels taxi chits are always available for 24/7 PRCOrgan staff
Assisting with ongoing operational projects within the department as needed
Here is what you will need to be successful:
Education and Experience
Undergraduate degree plus 35 years equivalent experience
Experience in healthcare the healthcare system and/or logistics coordination preferred
Knowledge and Skills
Excellent communication interpersonal decisionmaking and diplomacy skills; ability to interact comfortably with all levels of organization and personnel
Excellent organizational skills
Responsible and highly motivated
Must be able to manage multiple tasks
Demonstrated initiative and the ability to work independently and to deadlines with an attention to detail
Ability to work both as a member of a team to fulfil the teams responsibilities and independently using sound judgement and independent thought
Advanced knowledge of Microsoft Word PowerPoint Excel Adobe Outlook and Internet. Experience with MS Project and MS Visio is an asset.
Excellent written and oral communication skills. Demonstrated proficiency in English grammar and spelling.
#LIhybrid
#LI JP1
Location: Toronto Ontario (currently hybrid; subject to change)
Employment Type:
Permanent Full timeContract Length:
N/ASalary Band:
Band 3External Application Deadline Date:
May 19 2025All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health encourages applications from candidates who are First Nations Mtis Inuit and urban Indigenous; Francophone; members ofBlack and racializedgroups; 2SLGBTQIA communities; trans and nonbinary individuals;and people living with disabilities.
Ontario Health is an accessible employer and we offer accommodation in all aspects of employment including the recruitment process. If you require a disability related accommodation in order to participate in the recruitment process please email and a member of the team will connect with you within 48 hours.
Required Experience:
IC
Full-Time