BDC Associate
BDC Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Are you the type of person who enjoys providing a highlevel of customer service Then Spitzer GM of St. Marys wants YOU as we continue to build a team of dedicated professionals striving to learn grow and achieve more! As a BDC Associate you will be highly trained to work with customers over the phone email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to internet inquires and engage in online dialogues regarding vehicles from customers.
While you take care of our customers we will take care of you!
FULLTIME BENEFITS:
- Medical/Dental/Vision
- Generous Paid Time Off
- 401K with a 5% Employer Match
- Flexible Work Schedule
- Paid Uniforms and Name Badges
- Voluntary Benefits such as Life Insurance and ST/LT Disability
- Company Paid Life Insurance
- HSA with Employer Contribution
- Employee Asssistance Program
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain a basic knowledge of product line and current offers/incentives
- Communicate professionally via Phone and Email on a regular basis with an established list of prospects (these are warm leads who submitted a request for follow up no cold calling ever)
- Monitoring and retrieving Internet leads from (our website dealer manufacturer and third party sites)
- Maintain professional and outgoing demeanor with customer base to build rapport by asking engaging questions and actively listening for key concerns/motivations
- Utilize contact management program to update customer files with proper notes of contact emails sent information/calls received etc.
- Performs other related duties as assigned
Required Experience:
IC
Employment Type
Full-Time
