Patient Benefit Advisor 2, Remote
Patient Benefit Advisor 2, Remote
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Job Description
Current Employees:
If you are a current Staff Faculty or Temporary employee at the University of Miami please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet please review this tip sheet.
The department of Patient Access has an exciting opportunity for a fulltime remote Patient Benefits Advisor 2. The Patient Benefits Advisor 2 (H) ensures that patients have adequate insurance coverage for services received and advises patients when there are any gaps in coverage so that appropriate payment arrangements can be made.
CORE RESPONSIBILITIES
- Greets every individual on the phone or in person with a smile and a warm professional greeting.
- Coordinates with appropriate scheduling department to schedule patient appointments when prior authorizations have not been obtained or have been denied.
- Assists departments with inquiries into the status of accounts precertification eligibility financial estimates and department policies and procedures.
- Ensures all patient information is secure and all paperwork disposed of appropriately to preserve confidentiality.
- Ensures that prior authorizations are obtained and fully documented prior to the receipt of services.
- Contacts physician offices to obtain missing patient information.
- Utilizes patient estimate tools and insurance company contacts to obtain accurate outofpocket estimates documents these estimates and generates estimate letters.
- Updates patient accounts as necessary with correct insurance information.
- Submits insurance referral documentation in a timely fashion.
- Adheres to University and unitlevel policies and procedures and safeguards University assets.
This list of duties and responsibilities is not intended to be allinclusive and may be expanded to include other duties or responsibilities as necessary.
CORE QUALIFICATIONS
- High School diploma or equivalent
- Minimum 2 years of relevant experience
Knowledge Skills and Attitudes:
- Strong customer service skills
- Strong written and verbal communication skills
- Highly detail oriented and organized
- Excellent interpersonal skills
- Knowledge of medical terminology
Any appropriate combination of relevant education experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical dental tuition remission and more.
UHealthUniversity of Miami Health System South Floridas only universitybased health system provides leadingedge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center we are proud to serve South Florida Latin America and the Caribbean. Our physicians represent more than 100 specialties and subspecialties and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching research and patient care. Were the challenge youve been looking for.
The University of Miami is an Equal Opportunity Employer Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.
Job Status:
Full timeEmployee Type:
StaffPay Grade:
H4Required Experience:
Unclear Seniority
Employment Type
Full-Time
