Service Installed Base Analyst/Specialist
Service Installed Base Analyst/Specialist
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Job Description
Location:
Chennai Tamil Nadu IndiaJob ID:
R0090530Date Posted:
Company Name:
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):
Data Analytics/Business IntelligenceJob Schedule:
Full timeRemote:
NoJob Description:
Business Information:
The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around3000 skilled engineers who focus on tendering engineering planning procurement project Management functional system testing installation supervision documentation and commissioning.
Mission Statement :
This benchmark is intended for incumbents who have responsibility for more than one Specialization within the Subfamily. An Experienced Professional (P2) applies practical knowledge of job area typically obtained through advanced education and work experience. May require the following proficiency: Works independently with general supervision. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts policies and practices.
Your Responsibilities:
Installed base Manager/Proactive Service Lead to train engineer for installed base tool
Develop IB & Improve data quality
Leverage/utilize tool landscape and ensure the right assets /Site details are managed
Support business use of LUMADA EAM and promote successful business use cases.
Documentation Reporting and Analysis Monitor IB data and ensure having accurate Customer Site and Installation Information data in ServIS by editing customer/site information as necessary. This includes periodically reviewing and minimizing data within the country factory container by assigning correct site location.
Monitor and share progress on meeting and ensure the right IB Quality
. Training Support business (e.g sales operation project management field service) with the use of installed base / ServIS as per Instructions and requirements.
Provide or coordinate IB Management related trainings to local users as needed
Able to generate reports optimize /customize reports in the tool having advanced knowledge on excel and Microsoft office power application tools
Living Hitachi Energys core values of safety and integrity which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Background:
Bachelors degree in engineering.
Basic understanding of electrical and mechanical systems
< 5 years of experience with a combination of Sales/Engineering and/or tender/quotation experience
Proficiency in all substations industrial electrical equipments transformer service and accessories
Proficiency with CRM and BI tool landscape.
Ability to interpret product specifications
Outstanding written and verbal communication skills with strong organization and time
Proven development and maintenance of positive cooperative teamoriented relationships with coworkers supervisors managers clients and others in contact with the job.
True team player and NO silo mentality.
Proficiency in both spoken & written English language is required.
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Required Experience:
IC
Employment Type
Full-Time
