Patient Service Rep/Scheduler - CT & Vascular Surgery
Patient Service Rep/Scheduler - CT & Vascular Surgery
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1 Vacancy
Job Description
At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.
Central Maine Healthcare is seeking a Patient Services Representative to join our team at the CT/Vascular Surgery office!
This is a Full Time benefits eligible position
This position pays $20.50 per hour!
Position Summary:
The Patient Service Representative Scheduler (PSR/S) for CMHVI is responsible for accurate coordination and implementation of scheduling registration insurance verification copay collection telephone management patient portal management and patient discharge (checkout) process for various hospital departments and provider locations within CMHVI and partner organizations. The PSR/S schedules complex visits or procedures coordinating the appropriate resources needed for each patient. The scheduling can include coordination and collaboration with up to five different resources. The job responsibilities require completing multiple tasks simultaneously. Responsible for accurate and complete patient accounts based on organization standards policies and procedures HIPAA and compliance with regulatory agencies to include but not limited to preregistration and registration functions. Provide exceptional customer service to our Patients Providers and all Departments specifically Cardiothoracic Surgery Vascular Surgery & Wound Care.
Education and Experience:
- High school diploma or equivalent required.
- Minimum of one year of experience directly communicating and providing service to patients or public; preferably in a healthcare related field.
- Minimum of two years relevant experience knowledge of scheduling registration and medical terminology preferred.
- Understanding of various insurance plan requirements government agencies Medicare and Medicaid preferred.
- Demonstrated proficiency with data entry/keyboarding.
Essential Duties:
- Interacts daily with patients regarding appointment scheduling insurance verification payment collection medical necessity etc.
- Schedules complex appointments for all specialty services rotating to CT/Vascular office.
- Interprets scheduling questions and provides clarification by developing and maintaining a working knowledge of services offered.
Living in Central Maine:
While not at work our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing boating along the coast and hiking at a state or national park. Centrally located to several popular attractions residents can embark on day trips to Boston North Conway New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family with safe communities and great public and private schools.
About Central Maine Healthcare:
Central Maine Healthcare is an integrated healthcare delivery system serving 400000 people living in central western and Midcoast Maine. CMHs hospital facilities include Central Maine Medical Center in Lewiston Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute a regional trauma program LifeFlight of Maines southern Maine base the Central Maine Comprehensive Cancer Center and other highquality clinical services.
If you are passionate about making a difference and are looking for your next great career opportunity we look forward to reviewing your application!
Employment Type
Full-Time
