Project Manager, Technical Assistance & Performance

The Project Manager Technical Assistance & Performance is responsible for supporting the daytoday progress and success of technical assistance projects and driving at least one aspect of performance management within the Technical Assistance & Performance (TAP) Division in the Office of County Administration (OCA). The TAP team aims to be the trusted group for partnering with Harris County departments and divisions to solve some of the Countys hardest problems and achieve truly impactful solutions to enhance the Countys work and improve the lives of Harris County residents. The TAP Team partners with departments and divisions to help address problems or achieve solutions related to major priorities of Commissioners Court. Commissioners Courts priority outcomes are focused on environment flooding housing public health transportation justice and safety economic opportunity and governance and customer service.

The TAP team usually works with partners for several weeks or months to study an issue and any applicable data/documents understand the relevant staffs strengths and needs identify action steps and any additional resources/support needed and then implement sustainable solutions through a flexible and adaptive process. In terms of performance management the TAP Team also manages the Department Progress Meetings process with the Goal Area Committees (which are made up of Commissioners Court office staff) as well as departments Performance Measures reporting. In addition the team provides ad hoc support to other divisions or departments as needed (e.g. supporting preparation of key Commissioners Court agenda items and related backup materials supporting the newly established Fiscal Review process for requests for new funding expanding departments access to and awareness of available resources within the County).

Harris County seeks a mission and datadriven serviceoriented individual who can help drive the successful execution of the teams projects and other responsibilities. This role works closely with other TAP team members and department staff to execute projects and other work.

Duties and Responsibilities:

• Project Execution: For each TAP team project supports the development implementation and refinement of a typically multiweek or month process that includes project kickoff assessment brainstorming work plan development testing implementation reassessment improvement and sustainment. Supports 13 TAP team projects at any given time. Helps ensure timely and effective execution of (and as needed adjustments to) the project work plan in conjunction with partner division/department staff as applicable.

• Communication: Regularly communicates with the Senior Project Manager who is leading each project to which the Project Manager is assigned other TAP team members partner department/division staff and others as needed regarding project progress and to provide and gather feedback on an ongoing basis. Special attention should be given to communicating with partner department/division staff to maintain alignment discuss proposed changes or other updates and respond to feedback quickly.

• Collaboration:Works with staff from other supporting departments (HR IT etc.) as applicable to enhance project impact and supports the development and implementation of a Resource Bank for all County employees to access information about available resources processoriented best practices and other useful information.

• Performance Tracking: Plays an integral role in driving the preparation of Department Progress Meetings with the Goal Area Committees and/or departments monthly reporting on Performance Measures. Attends and tracks followups from select Goal Area Committee meetings.

Harris County is an Equal Opportunity Employer
you need special services or accommodations please call (713)or email .

This position is subject to a criminal history check. Only relevant convictions will be considered and even when considered may not automatically disqualify the candidate.

• Graduate degree in Public Policy/Administration Law Organizational Psychology Organizational Design Business Administration Social Sciences or related field.