Security Officer, 8 hrs/wk, Friday
Security Officer, 8 hrs/wk, Friday
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Job Description
At Mass General Brigham we know it takes a surprising range of talented professionals to advance our missionfrom doctors nurses business people and tech experts to dedicated researchers and systems analysts. As a notforprofit organization Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.
At Mass General Brigham we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore we invite and welcome applicants from traditionally underrepresented groups in healthcare people of color people with disabilities LGBTQ community and/or gender expansive first and secondgeneration immigrants veterans and people from different socioeconomic backgrounds to apply.
Job Summary
Overview Receiving general direction from the Security Supervisor incumbent ensures a safe and secure environment; provides protective services to people and property; responds to routine and emergency calls for service; and assists with daytoday operations of the department. Shift Assignment The Security Officer must be available to staff 8hour shift at the following times: Fridays: 10:30 PM 6:30 AM PRINCIPAL DUTIES AND RESPONSIBILITIES: Performs daily operational functions as directed and upon request by the Security Supervisor or the Dispatcher to ensure that McLeans operational needs are met efficiently. Operational responsibilities of the Officer include but are not limited to the following: Responds immediately and appropriately to all emergency requests for assistance issued by the Supervisor or Dispatcher. Responds immediately and appropriately to all emergency contingency or disaster situations. Responds as soon as possible to all nonemergency calls assigned by the Supervisor or Dispatcher. Documents all incidents after response and informs Dispatcher of actions taken. Completes all electronic incident reports in an objective manner writes in a clear style and submits all incident reports and accompanying documentation prior to departing from campus at the end of the shift. Utilizes strong customer service skills and community policing philosophies to develop and build strong relationships with the hospital community. Manages complex and dynamic and emotionally charged situations to help restore order investigate nefarious or criminal activity and take the appropriate safety and security actions. Conducts initial investigations into all reports of suspicious activity persons hazards or risk and takes the necessary steps to mitigate risk to patients visitors and staff. Takes appropriate actions when necessary appropriate or mandated based on training procedure and legal requirements. Uses effective and appropriate deescalation techniques when addressing disorderly disruptive or emotionally charged persons. Demonstrates reasonable application of physical force when necessary and appropriate to contain restrain or stop a physical threat or assault. Provides escorts to patients visitors employees and others to ensure the safety of the requester. Patrols McLean property and grounds documents all deficiencies and/or violations of policy. Ensures that only authorized vehicles are allowed access to parking areas controlled by McLean and documents violations of parking policy. Performs access control functions including: ensuring that all employees vendors and contractors are in possession of an authorized form of identification and that is clearly visible; enforcing McLean visitor policies and restrictions; restricting access by individuals who have no authorized business on McLean property. Performs Dispatch and/or Console duties as assigned by the Supervisor/Manager. Dispatch/console duties include but are not limited to the following: Coordinates Security activities acts as liaison to other McLean departments and external agencies reflects the friendly courteous helpful and professional attitude of the department at all times. Coordinates assignments of scheduled staff to calls for service and other activities in an equitable fashion. Answers incoming internal and external phone calls provides callers with information and appropriate transfers. Prioritizes and assigns responses to incidents and requests for assistance and ensures that all are resolved in a timely fashion. Maintains a chain of custody of all property evidence and equipment turned in to the Security office. Documents all actions taken by departmental staff all incidents reported and ensures that all supporting documentation is provided by Security officers assigned to respond to calls for assistance. Monitors all electronic security and fire systems associated with the departmental operations at the Security Office in accordance with department Policies and Procedures. Notifies the Supervisor when appropriate to provide additional resources or regarding a systems failure. Performs all services in accordance with the appropriate McLean Policy and Procedure Manual. Performs other duties as assigned by the Supervisor/Manager.Qualifications
Additional Job Details (if applicable)
EEO
It is the policy of McLean Hospital to affirmatively provide equal opportunity to all qualified applicants for employment and existing employees without regard to their race religion color national origin sex age ancestry protected veteran status disability sexual orientation gender identity or expression pregnancy or a condition related to pregnancy including but not limited to lactation or the need to express breast milk for a nursing child or any other basis that would be in violation of any applicable law or regulation.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
