VE Senior Services Officer

VE Senior Services Officer 2 positions

• 1 x Fulltime ongoing position SSO Quality & Compliance

• 1 x Fulltime ongoing position SSO Program Governance

• Salary Level HEW 6 17% Superannuation

• Based at the Melbourne CBD however may be required to work and/or be based at other campuses of the University.

About You

As the Senior Services Officer of VE you will play a crucial role in ensuring the Colleges success by providing topnotch administrative support to various teams. The tasks will include providing administrative and project advice and expertise. Your expertise will enable you to provide highquality support to the teams involved in Learning & Teaching Innovation and Quality. Your work will be essential to ensuring the College runs smoothly and achieves its goals.

To be successful in this position youll have:

• Highly developed interpersonal skills and proven ability to build and maintain strong collaborative working relationships with a variety of internal and external stakeholders.

• Excellent problemsolving skills including demonstrated experience developing and delivering complex written reports to a high standard and with a high level of attention to detail.

• Experience in providing high quality customer service to internal and external stakeholders and experience managing complex queries in a fastpaced large scale environment.

• High level oral and written communication skills with a proven ability to communicate effectively with a broad range of individuals and groups from diverse backgrounds.

• Ability to demonstrate flexibility and initiative by working independently and with limited direction as well as effectively within a dynamic small team environment.

• Significant administrative experience in planning organizing and prioritizing work in a busy environment with multiple and conflicting priorities and competing deadlines.

• Expertise in developing recommending and implementing changes and improvements to administrative procedures and functions.

• Ability to use information and communication technologies effectively including Microsoft suite web and email software and database use.

Qualifications

• Relevant qualification and/or relevant customer service and administration experience.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the College of Vocational Education

The purpose of RMITs College of Vocational Education is to empower learners and our industry community and government partners to succeed in the new world of work. Our fiveyear strategic roadmap purposefully guides everything we do in vocational education to deliver our vision: to position RMIT as a leading multisector provider with global impact and influence.

Led by our Deputy Vice Chancellor the College of VE is reimagining how we deliver vocational education to create unique experiences for our students and partners so we can:

• lead in practicebased learning

• empower learners for the future of work

• engage industry and community at scale

• grow for impact and influence

The College of VE is delivering impact through transformation that creates longterm change.

Planning and Resources

Our planning and resources function puts the student at the centre of our thinking through a precinctbased approach that delivers the right support where it is needed most. This enables us to deliver a consistent student and staff experience with differentiation between whole of college services and bespoke units or functions. The shared services model which underpins this team is designed to assist with flexible resourcing and service delivery to meet the cadence requirements and nature of University business.

ToApply

Please submit your CV and covering letter for this position by clicking on the link at the top of this page.