Library Aide (Non-Union)

The Duluth Public Library strengthens our community by promoting the love of reading and lifelong discovery helping ensure children are ready and excited to learn offering robust connections to the digital world and providing a creative and welcoming environment for all.

The Library is recognized throughout the community as an invaluable resource in providing reading early literacy lifelong learning digital access and creative and cultural materials and services.

VALUES

• Customer Service We welcome people and treat them with friendliness and respect.

• Access and Inclusion We work to ensure equal access for all. We build foster and maintain a climate that is inclusive.

• Intellectual Freedom We provide information representing all points of view in books and other formats. We recognize each individuals right to access information. We respect the privacy of library users.

• Community Service and Partnerships We provide resources and services to meet community needs. We partner with other organizations to leverage our local resources. We are a vital and indispensable part of our community.

• Creativity and Innovation We support creativity in the workplace and work together to better serve the community. We use technology to increase access to information and to work more efficiently.

1. Sort and shelve library materials.
2. Retrieve library materials.
3. Inspect materials.
4. Empty bookdrops.
5. Prepare new materials for the collection.
6. Basic support tasks (copying filing cutting/folding shredding).
7. Cleaning and maintenance of library equipment and collections (keyboards toys etc.)
8. Shelf reading.
9. Be an effective team member by exhibiting selfmotivation supporting other employees in handling tasks interacting effectively and respectfully with others showing a desire to contribute to the team effort accepting assignments willingly and completing tasks within agreed upon timelines.
10. Other duties may be assigned.

Age Requirements
A. Must be 16 or older by date of hire. Special scheduling restrictions apply if candidate is younger than 18 years old.

License Requirements
A. No specific licenses required.

Knowledge Requirements
A. Knowledge of basic computer operations.
B. Knowledge of problemsolving and conflictresolution techniques.
C. Knowledge of applicable safety requirements.
D. Knowledge of or the ability to learn City policies and procedures.

Skill Requirements
A. Basic oral and written communication skills.
B. Skill in the operation of office equipment including but not limited to general computer systems job required software applications the internet and modern office equipment.
C. Skill in managing ones own time.
D. Skill in completing assignments accurately and with attention to detail.

Ability Requirements
A. Ability to learn basic library organization and terminology.
B. Ability to file alphabetically and numerically.
C. Ability to be available for three or four shifts a week including working evenings and weekends as scheduled
D. Ability to follow oral and written instructions.
E. Ability to tactfully courteously and effectively refer patron requests to appropriate staff.
F. Ability to create and maintain a positive working environment that welcomes diversity ensures cooperation and promotes respect by sharing expertise with team members fostering safe work practices and developing trusting work relationships.
G. Ability to communicate and interact effectively with members of the public.
H. Ability to communicate effectively both orally and in writing.
I. Ability to understand and follow instructions.
J. Ability to set priorities and complete assignments on time.
K. Ability to attend work as scheduled and/or required.

Physical Demands & Work Environment: Process Information

NonDiscrimination
The City of Duluth is an equal opportunity and veteranfriendly employer. All qualified applicants will receive consideration for employment without regard to race color creed religion national origin sex marital status familial status age sexual orientation status with regard to public assistance disability genetic information veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Alternative Exam Process(does not apply to Charter Appointment provisional temporary or parttime nonunion selections)
For individuals who qualify under the Americans with Disabilities Act (ADA) alternative examination processes are available on an individual basis upon prior arrangement. Contact Human Resources atas soon as possible prior to the scheduled date of the exam. TDD services are available through.

Work Eligibility
In accordance with the Immigration Reform and Control Act of 1986 the City of Duluth requires verification of identity and work eligibility at the point of hire.

Right to Appeal (does not apply to Charter Appointment provisional temporary or parttime nonunion selections)
Any applicant who has been found qualified to participate in a selection process for a position in the classified service who has reason to contest the validity or fairness of any step in the selection process may appeal to the Civil Service Board within 10 calendar days of the examination. (If the examination is an Education/Experience Review the applicant must appeal within 10 calendar days of the closing date for accepting applications.) The notice of appeal shall be in writing shall contain a complete statement of the matter in controversy and the relief requested and shall be signed and dated by the appellant. The notice shall be addressed to the Civil Service Board and be delivered to the Human Resources Office. If an applicant wishes to file an appeal electronically the notice should be sent by email to .

VETERANS PREFERENCE
Does not apply to Charter Appointment provisional seasonal temporary or parttime nonunion selections

OPEN SELECTIONS
If claiming veterans preference please attach to your application (via file upload)a copy of all documents required for the option that applies to you:

Veteran
1.) Member Copy 4 DD214 or DD215 indicating an honorable discharge.

Disabled Veteran
1.) Member Copy 4 DD214 or DD215 indicating an honorable discharge;
2.) FL802 FL 21802 or letter of disability or equivalent from USDVA Boards written decision of a compensation rating of 10% or greater dated within 12 months.

Spouse of Disabled Veteran
1.) Copy of Marriage Certificate;
2.) Member Copy 4 DD214 or DD215 indicating an honorable discharge;
3.) FL802 FL 21802 or letter of disability or equivalent from USDVA Boards written decision of a compensation rating of 10% or greater dated within 12 months. (Eligible only if the veteran is unable to qualify for the specific position being applied for as a result of the serviceconnected disability.)

Spouse of Deceased Veteran
1.) Copy of Marriage Certificate;
2.) Death Certificate or other proof of death;
3.) Member Copy 4 DD214 or DD215 indicating an honorable discharge. If Disabled Veteran also include
4.) FL802 FL 21802 or letter of disability or equivalent from USDVA Boards written decision of a compensation rating of 10% or greater dated within 12 months. (Eligible only if applicant has not remarried and the veteran died during active duty or as a result of an injury received from active duty.)

Preference points will be added to Veteran Spouse of Disabled or Deceased Veteran or Disabled Veterans score only if the applicant successfully completes all phases of the exam process and Human Resources has received all supporting documentation.

PROMOTIONAL OR INTERNAL SELECTIONS
If claiming veterans preference please attach to your application (via file upload) a copy of the documents listed below:

Disabled Veteran
1.) Member Copy 4 DD214 or DD215 indicating an honorable discharge;
2.) FL802 FL 21802 or letter of disability or equivalent from USDVA Boards written decision of a compensation rating of 50% or greater dated within 12 months.

Preference points will be awarded to Disabled Veterans score one time on first promotional or internal only selection process after securing City employment and only if the applicant successfully completes all phases of the exam process and Human Resources has received all supporting documentation.

Please refer toMinnesota Statute 197.455for additional information about Veterans Preference.