Program Manager, Nourishment , GREF Workplace Design & Construction (WD&C)
Program Manager, Nourishment , GREF Workplace Design & Construction (WD&C)
Posted on :
06-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-05-2025
Job Description
Amazons Global Real Estate and Facilities (GREF) team is looking for a creative innovative resultsorientated Program Manager based in Arlington VA to envision build and deliver a global Nourishment program that enables Amazonians to thrive throughout their workday.
GREFs Nourishment program delivers a holistic offering of exceptional and inspired offerings through a variety of healthy culturally inclusive and customizable food and beverage options in spaces that inspire connection and rejuvenation. The program establishes partnerships with foodservice vendors and community partners to bring inclusive experiences into Amazon corporate buildings. The program uses data and insights to rightsize offerings and meet Amazonians evolving needs and wants while remaining frugal. The program leverages technology to enable a customercentric experience from ordering to receiving nourishment and continuously innovates to adapt to changing preferences and industry landscapes. The program will build sustainability into the fabric of food service operational design to achieve zero waste to landfill by 2030 and meet the Climate Pledge for Net Zero Carbon by 2040.
The successful candidate is an experienced and engaging professional who will excel within an entrepreneurial culture providing vision leadership and communication not afraid to dive deep into details. They should also understand the nuance of being approachable while at the same time consultative providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problemsolving with an emphasis on root cause.
This role requires global travel approximately 10% of the time.
Key job responsibilities
Lead strategic development of the Global Nourishment program including but not limited to: (1) identify and oversee program deliverables; (2) align the program to GREFs 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap.
Identify implement and report on continuous improvement initiatives leveraging customer insights to drive change. Prioritize deliverables that impact customers identifying what requires creation reengineering or amendment.
Work crossfunctionally with global and regional peers to ensure a consistent employee experience whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.
Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments using customer feedback and experiences.
Develop and build globally applicable program performance metrics Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success.
Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.
Drive consistency and quality through robust scalable and detailed guidelines and playbooks.
Routinely connect to external industry and professional communities assessing new industry standards best practices current/future technology and innovations are adopted into the program.
A day in the life
You collaborate with Global Design to integrate food service delivery concepts into workplace design for Day 1 projects and retrofits guiding Regional Portfolio Management (RPM) teams through the food service development and launch process. You use operational and customer insights plus industry benchmarks to develop future Nourishment program strategy and operate as a true partner fostering highly integrated relationships with internal and external stakeholders. You are comfortable operating at both a strategic and tactical level simultaneously delivering multiple projects or initiatives and managing through ambiguity.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors Degree or equivalent work experience
5 years of food or hospitality experience
Proven decision making and problemsolving capabilities with strong follow up skills and attention to detail
Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents
Demonstrated exceptional project management organization and planning skills applied in a fast paced multitasking environment
Ability to influence without authority and collaborate across all levels in the Company
Ability to deal with issues and subject matter in ways that require considerable sensitivity discretion and high judgment
Team player comfortable working with ambiguity and willing to take on incremental responsibilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
GREFs Nourishment program delivers a holistic offering of exceptional and inspired offerings through a variety of healthy culturally inclusive and customizable food and beverage options in spaces that inspire connection and rejuvenation. The program establishes partnerships with foodservice vendors and community partners to bring inclusive experiences into Amazon corporate buildings. The program uses data and insights to rightsize offerings and meet Amazonians evolving needs and wants while remaining frugal. The program leverages technology to enable a customercentric experience from ordering to receiving nourishment and continuously innovates to adapt to changing preferences and industry landscapes. The program will build sustainability into the fabric of food service operational design to achieve zero waste to landfill by 2030 and meet the Climate Pledge for Net Zero Carbon by 2040.
The successful candidate is an experienced and engaging professional who will excel within an entrepreneurial culture providing vision leadership and communication not afraid to dive deep into details. They should also understand the nuance of being approachable while at the same time consultative providing direction/recommendations to our regional teams and fostering transparent relationships. The candidate must be able to balance frugality with creativity in offering solutions and approach problemsolving with an emphasis on root cause.
This role requires global travel approximately 10% of the time.
Key job responsibilities
Lead strategic development of the Global Nourishment program including but not limited to: (1) identify and oversee program deliverables; (2) align the program to GREFs 3YR plan; (3) deliver an annual roadmap and set strategic SMART goals; and (4) conceive and implement a technology roadmap.
Identify implement and report on continuous improvement initiatives leveraging customer insights to drive change. Prioritize deliverables that impact customers identifying what requires creation reengineering or amendment.
Work crossfunctionally with global and regional peers to ensure a consistent employee experience whilst respecting local and cultural nuance. Ensure organizational alignment in the design and execution of initiatives.
Ensure effective and proactive stakeholder engagement and communications through timely visibility to program developments using customer feedback and experiences.
Develop and build globally applicable program performance metrics Key Performance Indicators (KPI) and SLAs that are constantly evolving in line with expected measures of success.
Partner with stakeholders to deploy program pilots that allow for swift and frugal program changes in response to customer needs.
Drive consistency and quality through robust scalable and detailed guidelines and playbooks.
Routinely connect to external industry and professional communities assessing new industry standards best practices current/future technology and innovations are adopted into the program.
A day in the life
You collaborate with Global Design to integrate food service delivery concepts into workplace design for Day 1 projects and retrofits guiding Regional Portfolio Management (RPM) teams through the food service development and launch process. You use operational and customer insights plus industry benchmarks to develop future Nourishment program strategy and operate as a true partner fostering highly integrated relationships with internal and external stakeholders. You are comfortable operating at both a strategic and tactical level simultaneously delivering multiple projects or initiatives and managing through ambiguity.
5 years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy end to end delivery and communicating results to senior leadership
Bachelors Degree or equivalent work experience
5 years of food or hospitality experience
Proven decision making and problemsolving capabilities with strong follow up skills and attention to detail
Excellent oral and written communication skills with exceptional ability to translate ideas and thoughts into written documents
Demonstrated exceptional project management organization and planning skills applied in a fast paced multitasking environment
Ability to influence without authority and collaborate across all levels in the Company
Ability to deal with issues and subject matter in ways that require considerable sensitivity discretion and high judgment
Team player comfortable working with ambiguity and willing to take on incremental responsibilities
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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