Project Coordinator
Project Coordinator
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Job Description
Are you a fast learner who thrives on problemsolving and working in dynamic environments Do you enjoy tackling challenges building strong relationships and working with data If so this could be the role for you!
We are currently seeking an adaptable and detail orientated Project Coordinator to join our team at Advanced Water Infrastructure Networks (AWIN). This role is crucial in maintaining strong relationships with developers residential customers and stakeholders while ensuring seamless administrative and customer support services. If you enjoy communicating both verbally and in writing thrive in a dynamic environment and want to contribute to a growing company we want to hear from you.
What will you be doing
As a Project Coordinator youll be at the heart of our administrative and customer service operations. Your key responsibilities will include:
- Customer Interaction: Acting as the first point of contact for nonbilling customer inquiries during working hours ensuring all communications are logged managed and escalated when necessary.
- Data Management & Reporting: Producing and managing detailed customer reports updating internal systems and maintaining accurate data records.
- Administrative Excellence: Supporting the flow of data between developers contractors customers and other stakeholders while ensuring timely and accurate uploads to AWINs systems.
- System & Process Development: Developing and integrating new processes into the business including managing trackers and ensuring all data timelines and contact details are accurate and up to date.
- Collaboration & Support: Assisting the wider team with ad hoc tasks and collaborating across departments to adapt to evolving business needs.
- OutofHours Support: Being part of the major incident response team supporting water quality incident responses and coordinating alternative supply delivery. (When required)
The Person:
To succeed in this role you should be a confident communicator with strong organisational skills and a proactive mindset. We are looking for individuals who have:
- FastLearning Mindset: A willingness to quickly understand new systems processes and industryspecific knowledge.
- Numerical & Data Skills: Strong mathematical aptitude and experience working with data & reporting.
- Proficiency in Excel: Confidence in using Excel
- Communication Skills: Clear written and verbal communication for reports and stakeholder engagement.
- Organisational Skills: The ability to handle multiple priorities maintain accuracy and meet deadlines.
Desirable Skills:
- Experience with GIS and SharePoint will be an advantage.
Why Join Us
As a growing company in the NAV marketplace AWIN offers a unique opportunity to contribute to a startup environment where your role has the potential to evolve as the business develops. Reporting to the Head of Commercial the successful candidate will gain exposure to diverse aspects of the business and be encouraged to contribute across departments.
If youre a flexible driven individual who enjoys working in a collaborative environment apply now to become an integral part of AWINs success!
Our Business
Regulated by Ofwat Advanced Water Infrastructure Networks are an independent water company providing clean water and wastewater services to customers in newbuild residential developments across England and Wales as well as smooth asset adoption for our developer clients.
Our Values
Working within Advanced Water Infrastructure Networks is a rewarding place to be. We spend a lot of time at work and we know the importance of spending that time working towards a common purpose. Supporting our staff is a key priority balancing the demands of a growing business with its staff welfare.
Documents
Required Experience:
IC
Employment Type
Full-Time
