Account Operations Executive - SMB
Account Operations Executive - SMB
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Salary Not Disclosed
1 Vacancy
Job Description
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people providing autonomy and delivering excellent customer service to drive progress and redefine whats possible.
We prioritise the wellbeing growth and inclusivity of our diverse workforce. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion collaboration integrity and excellence fostering a supportive work environment in which every voice is valued and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year onyear we have reduced energy consumption in our UK offices by 19.2% all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values wed like to hear from you.
We can offer you:
A valuebased culture all of our coworkers commit to living by our shared core values bringing everyone together in an inclusive culture with a real sense of community.
Outstanding benefits package including private healthcare holiday purchase scheme increased holiday entitlement with service and additional moments that matter paid time off.
Enhanced maternity and family leave.
Benchmarked salary and progression paths.
Employee Assistance Programme
Job Purpose:
Provide an excellent customer experience through full ownership of all sales administrative tasks including the accurate and timely processing of sales orders and directly interacting with Customers Account Managers & any relevant internal departments.
Responsibilities:
Ownership of any customer related administration including the use of Portals customer feeds and back order management
Ensure all orders/ amendments/ reports are actioned within agreed SLAs providing an exceptional level of service to the customer
Develop strong and professional relationships with Customers Account Managers & any relevant internal departments
Take responsibility for ensuring any escalations are dealt with in a timely and effective manner
Take on any other duties as requested by their line manager to support the sales function to achieve agreed KPIs
Knowledge Skills and Experience
Strong attention to detail
Process driven & results orientated
Customer focused
Excellent organization skills
Effective time management and prioritizing skills
Numerate
Excellent telephone manner
Excellent communication skills
Excellent customer relations skills
At TD SYNNEX we embrace diversity and promote equal opportunities. As a Disability Confident employer we are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by offering reasonable adjustments throughout the recruitment process and in the workplace where required.
We value the difference that you bring and offer a culture for you to thrive and succeed.
#LICG1
Key Skills
Whats In It For You
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more ondemand courses.
- Elevate Your Personal WellBeing: Boost your financial physical and mental wellbeing through seminars events and our global Life Empowerment Assistance Program.
- Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peertopeer conversations and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new coworkers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal peerled inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.
Dont meet every single requirement Apply anyway.
At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!
Employment Type
Full-Time
