Wet 'n Wild - Sales & Marketing Intern - Seasonal
Wet 'n Wild - Sales & Marketing Intern - Seasonal
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Salary Not Disclosed
1 Vacancy
Job Description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
The ideal candidate is a highly organized customer service orientated strategic thinker that is tech savvy with excellent writing and speaking skills.
We are currently looking for a:
Wet n Wild Sales & Marketing Intern Seasonal
Roles & Responsibilities:
Roles & Responsibilities:
- Respond to and resolve customer inquiries via phone email and CRM platforms
- Perform various sales duties including prospecting new leads and developing group sales campaigns using email direct mail and cold calling
- Work alongside marketing and sales team to coordinate and execute integrated sales campaigns
- Establish and cultivate internal relationships with park operations and leadership to ensure the relevance and success of group sales and events execution
- Maintain composure and a high degree of professionalism when handling and/or responding to negative feedback
- Create content for sales flyers and promotions social media website information and mailings regarding offerings and pricing each season including email campaigns via Salesforce
- Promote and sell all aspects of group sales which includes noncatered groups catered groups online consignment hard ticket consignment and specialty groups
- Accurately process all sales orders including billing accounts receivables and ticketing aspects
- Oversee the execution of catered events at the park. Train and supervise admissions team members on ticket collection and customer service
- Create and print hard tickets for group sales including both catered and noncatered events
- Assist with copying filing and various other administrative duties
- All other duties as assigned by leadership
Education and Experience:
- Pursuing a Bachelors degree in Marketing Public Relations Communications Sales or related major is desired; Equivalent work experience will also be considered
- 1 year of related experience highly desired
- Previous amusement park theme park or waterpark experience a plus
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
- Must be at least 18 years of age to comply with North Carolina Child Labor Laws
- Ability to work flexible schedule including evenings weekends and holidays
- Must have reliable transportation to and from your scheduled shift
- Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
- Ability to handle highpressure situations meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment.
- Must possess strong written and verbal communication skills and be comfortable communicating directly with potential and existing customers
- Must be comfortable speaking in front of large groups
- Must possess strong attention to detail and problemsolving abilities
- Ability to use office technology and equipment such as PC software copier and telephone
- Ability to follow direction multitask and work as part of a team as well as independently
Physical Requirements:
- Ability to remain seated for extended periods of time while using a computer
- Ability to stand walk and remain on feet for long periods of time throughout the day
- Ability to occasionally stoop twist kneel bend squat or reach above shoulders
- Ability to carry push pull lift and hold objects weighing 30 pounds or more
Working Conditions:
- This role will be primarily based in an office setting with frequent interaction with other outdoor park locations
- Some exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain snow ice and other weather conditions
- Subject to frequent interruptions constant repetitive motion high noise levels flashing lights and heavily populated environments
Team member benefits:
Working at Wet n Wild Emerald Pointe is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Wet n Wild Emerald Pointe employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
- Flexible schedule
- Ability to crosstrain and learn unique skills across various departments
- Free admission to Wet n Wild Emerald Pointe and all Palace Entertainment parks on your days off
- Invitations to exclusive companysponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Wet n Wild Emerald Pointe. Apply today!
Do not miss the chance to spark your career now!
Required Experience:
Intern
Employment Type
Intern
