Service Department Manager
Service Department Manager
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$ 90000 - 120000
1 Vacancy
Job Description
Lead Our Roofing Service Team in Hampton Roads
Salary: $90000 $120000 annually
Location: Norfolk VA (servicing the Hampton Roads area)
Relocation Assistance: Available
Are you ready to lead a highimpact service operation in one of Virginias most active commercial markets
A toptier roofing and exterior services firm is looking for a Service Department Manager with commercial roofing experience to oversee and expand service operations throughout the Hampton Roads region. This role is critical to driving both customer retention and revenue growth and presents a prime opportunity to build a servicefirst culture within a growing regional office.
Role Highlights:
- Direct oversight of all service team operations in the Hampton Roads area.
- Set and manage departmental goals around performance safety and customer satisfaction.
- Partner with sales leadership to execute a scalable service sales strategy.
- Maintain and improve department performance metrics job costing and client satisfaction.
- Hire train and develop technicians and service managers.
- Deploy operational technology (e.g. Procore Salesforce) to improve tracking billing and scheduling.
- Lead P&L responsibility and oversee all budgeting forecasting and fleet maintenance.
- Engage in strategic planning to increase local market share.
- High School Diploma or GED.
- 57 years commercial roofing experience with at least 3 years managing service/warranty work.
- Working knowledge of multiple roof systems: Single Ply BUR Modified Coatings Metal Tile and Shingles.
- OSHA 10 (minimum); OSHA 30 preferred.
- English/Spanish bilingual proficiency strongly preferred.
- Software experience: Microsoft Office Salesforce Procore or equivalent.
- Familiarity with fleet operations and maintenance a plus.
- Valid drivers license; CDL preferred.
- Able to lift 50 lbs. and work at heights using ladders and lifts.
- OSHA 30
- CERTA
- Forklift Rigging Crane CCL and Manlift Training
- Manufacturerspecific training
- Company truck and gas card
- Laptop and phone provided
- Full suite of benefits: Medical Dental Vision HSA
- Life insurance Critical Illness coverage
- Short & Longterm disability
- PTO and paid holidays
Email your resume to or call Ext 749 for a confidential conversation.
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Thank you for your interest in this job posting.
We look forward to hearing from you.
TalentSphere Staffing Solutions
Canada
United States
Required Experience:
Manager
Employment Type
Full-Time
