We are seeking a Program Manager to lead global collaboration between our Worldwide Catalog Risk team and regional business teams. Youll drive the successful adoption of protection features while balancing regional business needs optimize policies to reduce seller friction and ensure our catalog remains trustworthy across all stores. This role requires exceptional stakeholder management skills and the ability to drive consensus across diverse business teams.
Key job responsibilities monthly business reviews with WW regional stakeholders analyzing metrics presenting insights and ensuring alignment on protection goals and business impact. and implement global launch strategies for new protection features ensuring regional nuances are addressed. and track program health metrics that balance protection efficacy with regional business impact. risk by assessing regional variations in abuse patterns and developing mitigation strategies. and maintain communication strategies for policy and product changes across global teams. and manage exception handling processes to address unique regional challenges while maintaining global standards.
About the team The Catalog Abuse teams mission is to keep the Amazon catalog trustworthy where branded and generic products are represented accurately and not prone to any form of catalog abuse or risk. While protecting the customer purchasing experience we aim to balance the selling partner experience and minimize friction.
5 years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy end to end delivery and communicating results to senior leadership Bachelors degree
2 years of driving process improvements experience Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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