Dutch Wonderland Security Guard
Dutch Wonderland Security Guard
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Job Description
Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues hotels and educational venues across 11 different states.
Palace Entertainment owns and operates some of the countrys largest and most prestigious venues including: National Historic Landmark Kennywood Park Americas Oldest Amusement Park Lake Compounce the worlds first ever Cartoon Network Hotel Best Family Theme Park Dutch Wonderland and a variety of other familyfriendly parks and campgrounds throughout the United States.
Palace Entertainment is a subsidiary of Parques Reunidos one of the leading global operators with more than 60 different assets (theme parks zoos and marine parks water parks and other attractions) spread out over various countries across Europe North America the Middle East and Australia.
We are currently looking for a:
Dutch Wonderland Security Guard
Roles & Responsibilities:
Job Duties & Responsibilities:
Enforce all Park rules and regulations
Monitor Park assets with intent to ensure the safety of all our guests and employees
Maintain constant vigilance while the park is operating to identify any potential issues or safety concerns; communicate any potential issues to other departments and/or leadership in a timely manner
Conduct bag checks to prevent prohibited items from entering the park
Maintain compliance with company and industry best practices policies and procedures to create a safe environment for colleagues and guests
Monitor guest safety and communicate conflicts to supervisors on duty
Take control of emergency and intense situations while remaining calm
Professionally manage crowd control during emergency situations
Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further
Exercise clear and concise communications with all park departments
Answer phone calls providing pleasant and helpful phone contact for staff and the public.
Assist in safety prevention efforts including responding to all safety calls fire alarms and emergencies.
Utilized electronic card access closed circuit television and other audio/visual monitoring systems monitors and supervises the response to all reports or irregular conditions including the unauthorized entry of persons or vehicles to protected buildings and areas breaches of perimeter security or any other suspicious activities occurring on the property.
All other duties as assigned by leadership
Education and Experience:
High School diploma GED or equivalent; Equivalent work experience will also be considered
1 year of previous security or related experience highly desired
Language: Ability to read write and speak fluent English; Spanish or other bilingual language skills are a plus.
Requirements:
Must be at least 18 years of age to comply with PA Child Labor Laws
Ability to work flexible schedule including evenings weekends and holidays
Must have reliable transportation to and from your scheduled shift
Valid drivers license and good driving record preferred
Ability to safely and efficiently operate motorized vehicles and equipment
Ability to comprehend and carry out verbal and written instructions
Ability to apply knowledge of security methods procedures interviewing listening and notetaking techniques for specific situations
Ability to deal fairly objectively and courteously with the public without regard to race ethnicity religion or political beliefs
Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
Ability to operate a variety of electronic equipment such as cameras radios personal computers or other communication devices
Ability to professionally and calmly deal with stressful and/or tense situations
Ability to collaborate with other team members external first responders and emergency personnel during emergency situations
Must possess exceptional customer service skills with an ability to resolve questions problems issues and concerns in a positive and professional manner
Ability to maintain certifications as required by assignment
Physical Requirements:
Ability to stand walk and remain on feet for majority of the workday
Ability to occasionally stoop twist kneel bend squat or reach above shoulders
Ability to walk stand or run on uphill downhill or uneven surfaces.
Ability to remain sedentary for extended periods of time while using a computer/camera equipment
Ability to carry push pull lift and hold objects weighing 30 pounds or more
Must have good visual acuity night vision and peripheral vision.
Ability to see details of objects that are more than a few feet away
Working Conditions:
This role will be based in both an office setting as well as frequent exposure to all other indoor and outdoor park environments
Frequent exposure to the variable outside temperatures including high heat cold direct sun humidity dust rain snow ice and other weather conditions
Subject to dark environments particularly during midnight shift
Subject to constant repetitive motion high noise levels flashing lights and heavily populated environments
Subject to frequent interruptions and requests that may require reprioritization of activities
Team member benefits:
Working at Dutch Wonderland is about making people happy! Its about being independent and having fun making new friends and earning extra money while doing so. As a Dutch Wonderland employee you can be the smiling face that makes a great first impression for incoming guests a cook that serves up tasty treats and culinary delights a lifeguard who soaks up the sun while keeping guests safe or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!
Palace Perks & Benefits:
Flexible schedule
Ability to crosstrain and learn unique skills across various departments
Free admission to Dutch Wonderland and all Palace Entertainment parks on your days off
Invitations to exclusive companysponsored employee events throughout the season
Weve got great jobs for people just starting out in the workforce looking for a second job or staying active after retirement. If you want a fun flexible job with an innovative company look no further than Dutch Wonderland. Apply today!
Do not miss the chance to spark your career now!
Employment Type
Full Time
