Relational Security Officer
Relational Security Officer
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Job Description
Salary
Summary
Relational Security Officers play a critical role in reducing workplace violence and promoting cultural safety. Training for RSOs is based on traumainformed practice integrating the knowledge of how people are affected by trauma into the anticipation desescalation and prevention of aggression in healthcare settings. RSOs use effective and culturally informed communication to build healthy and positive relationships with patients residents and visitors creating a safe and welcoming environment for all. Relational Security Officers work at both St. Pauls Hospital and Mount Saint Joseph Hospital.
We are seeking applications from candidates who strive to make a difference in their communities; have a genuine interest in principles and practices of equity diversity and inclusion; are able to practice the principles of Indigenous Cultural Safety and Humility; and strive to treat all with positive regard.
Successful candidates must be available for 5 weeks of fulltime inperson training commencing at the start date without exceptions. Only qualified candidates will be contacted.
What You Bring
Education
- Current BC Security Guard License OFA Level I Certification Certification of Training Completion in Advanced Security Training. One years recent related experience or an equivalent combination of education training and experience
Skills and Abilities
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
What We Offer
- A competitive salary:$29.40/hour
- Onthejob training: RSOs receive additional training on equity diversity and inclusion; indigenous cultural safety and humility; traumainformed practice; building healthy and positive relationships and mental health and substance use
- Stateoftheart facilities: The new St. Pauls Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada designed to appropriately address the future health needs of patients families and our communities. From hospital care to primary and community health solutions the new St. Pauls Hospital and health campus will continue to lead innovations in care research and teaching. The new St. Pauls Hospital is expected to open in 2027.
- Inclusive culture: We respect the diversity dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents.
Your Day to Day:
- Patrols buildings and grounds including utilizing computerized surveillance equipment and video monitoring systems. Enforces regulations and security procedures. Identifies risks safety and security hazards and takes appropriate action. Checks doors windows and entrances securing same to prevent unauthorized entrance by others.
- Responds to emergencies such as the Providence Health Care Disaster Plan fire and physically aggressive patients; assesses the situation consults with medical staff and others and takes appropriate action as required.
- Investigates resolves and reports disturbances utilizing nonviolent interventions. Documents and reports incidents in accordance with established Protection Services procedures.
- Provides security for Providence Health Care patients as requested by the patient care team to maintain a safe and orderly workplace. Provides security escort for staff and patients as required. Responds to requests for assistance from staff patients and the public.
- Participates in photo identification and security system programs through methods such as taking staff photos card access information and entering database information.
- Liaises with fire police and other related community officials regarding fire and security protocol response incidents and investigations per department guidelines.
- Provides First Aid services to injured persons completes required documentation and maintains supplies.
- Maintains a daily log of events and prepares detailed reports.
We acknowledge that Providence Health Care and the new St. Pauls Hospital site is located on the traditional ancestral and unceded territory of the Coast Salish Peoples including the territories of the xmkwym (Musqueam) Skwxw7mesh (Squamish) and Sllwta/Selilwitulh (TsleilWaututh) Nations.
Required Experience:
Unclear Seniority
Employment Type
Unclear
