Sr Technical Program Manager, Production Change Management, Project Kuiper

Project Kuiper is Amazons low Earth orbit satellite broadband network. Its mission is to deliver fast reliable internet to customers and communities around the world and weve designed the system with the capacity flexibility and performance to serve a wide range of customers from individual households to schools hospitals businesses government agencies and other organizations operating in locations without reliable connectivity.

Export Control Requirement: Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S. permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

This TPM will support Kuiper Productions Engineering Change Control (ECC) process. This complex value stream manages how engineering changes are reviewed and implemented across multiple operational areas including procurement finance GSE production warehouse flight design and launch operations. The role is based in Redmond WA

A successful candidate should be equally comfortable collaborating on process improvements automation projects data collection/analysis or negotiating new requirements with design engineers. Your proven track record of managing projects and leading rapid investigation initiatives will be key to your success in this role. Your experience managing crossfunctional initiatives across manufacturing and design engineering will allow you to be the voice of production in impact assessment and implementation execution reviews.

Key job responsibilities
The scale and complexity of engineering change management into production demands coordinated activities across both daily urgent activities (immediate changes in reaction to quality/engineering gaps) and longterm strategic initiatives (implementing new assembly block versions into production). As an adept of working yourself out of a job this TPM will be responsible to lead the critical process and tool improvements (automation validation PLM software) required to seamlessly integrate engineering changes into production.

Job responsibilities include:
Lead (single threaded ownership) a program managing the design changes coordinations with manufacturing and operations.
Coordinate the impact assessment review and implementation of changes being cutin/reworked and resulting in production interruptions/slowdowns through crossfunction teams.
Manage the single source of truth for schedule developed with the stakeholders for production and operations.
Own crossfunctional weekly crossfunctional meetings to coordinate change activities in production.
Coordination of improvements to configurations control manufacturing system ERP tooling in order to automate and streamline change implementation process.
Identify improvement opportunities with operational stakeholders to eliminate schedule disruptions and/or reduce data defects.

Candidate superpowers should include customer obsession ownership insist on high standards continuous improvement stakeholder management innovation and creating clarity out of ambiguity.

A day in the life
This role will be highly collaborative requiring partnerships with crossfunctional leaders to drive positive results. This role requires ability to advocate on behalf of our customers (internal and external) and an ability to push back without being adversarial.

You will tackle challenging novel situations every day and have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a high degree of ambiguity and relish the idea of solving problems that havent been solved at scale before. Along the way we guarantee that you will learn a lot have fun and make a positive impact on millions of people.


About the team
The Operations Command Center (OCC) team is the Kuiper Production Operations Integrated program management function that enables successful production scaling. The vision of OCC team is to enable success of endtoend Kuiper operations team by proactively developing systems processes mechanisms and tools that are required to detect issues expose root cause validate improvements maintain controls and drive operational rhythms.

Bachelors degree in engineering computer science or equivalent
6 years of technical product or program management experience
3 years experience in aerospace engineering industrial engineering operations management or equivalent
3 years leading continuous improvement initiatives managing operations or a related role within the manufacturing fulfillment or testing organization driving automation LEAN/Six Sigma 5S initiatives.
Experience managing programs across cross functional teams building processes and coordinating release schedules
Excellent analytical and interpersonal skills with ability to work successfully across all engineering disciplines.
High sense of ownership urgency and drive.
Ability to communicate effectively with both technical and nontechnical individuals.

8 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Masters degree in engineering (aerospace aviation computer science electrical electronics industrial) or business administration.
Experience working in the aerospace or aviation industry
2 years leading continuous improvement initiatives managing operations or a related role within the manufacturing fulfillment or testing organization driving automation LEAN/Six Sigma 5S initiatives.
2 years managing the development of mechanical hardware OR developing software to drive automation OR developing electrical systems
Knowledge of enterprise resource planning (ERP) and manufacturing execution system (MES) software.
Lean/Six Sigma certification (black belt)
Experience owning crossfunctional program strategy end to end delivery and communicating results to senior leadership (up to VP level)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133900/year in our lowest geographic market up to $231400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.